People Partner

People Partner

Leeds | Hybrid Working

Are you an experienced HR Administrator, Recruitment Coordinator or customer-focused coordinator looking for your next step?

We are looking for an engaging People Partner to join the UK Volume Talent Acquisition Centre, supporting a large-scale contractor workforce within the Financial Ombudsman Service account.

This is a unique opportunity to play a pivotal role in shaping the contractor experience from pre-boarding through to assignment completion. You'll act as a trusted partner to contractors, providing ongoing support, coaching, wellbeing guidance and employee relations expertise, while working closely with operational stakeholders to improve engagement, performance and retention.

What you'll be doing

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• Building strong relationships with contractors through regular engagement calls and ongoing support.
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• Managing payroll and general contractor queries.
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• Coordinating structured engagement activities designed to improve contractor retention and experience.
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• Maintaining accurate records across internal systems and tracking engagement activity.
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• Working closely with wider delivery and resourcing teams to identify trends and share insights.
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• Supporting continuous improvement initiatives and helping to deliver an exceptional contractor experience.
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What we're looking for

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• Previous experience in a HR Administration, Recruitment Coordinator, Recruitment Administration or similar coordination role.
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• Strong communication and relationship-building skills.
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• Excellent organisation and time management abilities.
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• Confidence managing multiple priorities in a fast-paced environment.
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• A customer-focused approach with strong attention to detail.
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• Experience using databases, HR systems, CRM platforms or ATS systems would be beneficial.
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This is an excellent opportunity for someone who enjoys working with people, building relationships and using data and systems to deliver a high-quality service.

Join us and help shape an outstanding contractor experience and build meaningful relationships that make a lasting difference to people's working lives - Apply today!