Front Office Manager

Front Office Manager / Operations Manager

Premium Workspace Environment | London Bridge | Up to £40,000 + Benefits

Looking for a change from Hospitality, Hotels, Private Members Clubs or Premium Customer Service? Are you a Front Office Manager, Duty Manager, Guest Relations Manager, Operations Manager, Assistant Manager or Workplace Manager looking for your next challenge?

We're recruiting for a Front Office Manager / Operations Manager to join a premium workspace environment in the heart of London Bridge.

This is an opportunity to move into a professional, customer-focused environment where you'll combine exceptional service, operational excellence, team leadership and client relationship management.

If you thrive on creating memorable customer experiences, leading teams and building strong client relationships, we'd love to hear from you.

The Role

As a key member of the leadership team, you'll be responsible for ensuring an exceptional experience for clients, visitors and members while supporting the smooth day-to-day running of the centre.

Key Responsibilities

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• Deliver a first-class customer experience to clients and visitors
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• Build strong client relationships and act as a trusted point of contact
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• Lead and support front-of-house and operational teams
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• Conduct client tours and support new business opportunities
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• Manage client onboarding and ongoing client engagement
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• Organise networking events, member activities and community initiatives
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• Coordinate facilities, maintenance and contractor relationships
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• Ensure the centre is presented to the highest standards at all times
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• Support health & safety compliance and operational procedures
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• Monitor centre performance and identify opportunities for improvement
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• Work closely with sales and marketing teams to maximise occupancy and revenue
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About You

We're interested in speaking with candidates from:

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• Luxury Hotels
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• Private Members Clubs
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• Premium Hospitality
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• Flexible Workspace
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• Serviced Offices
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• Property Management
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• Build-to-Rent
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• Customer Experience Environments
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You May Currently Be Working As:

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• Front Office Manager
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• Assistant Front Office Manager
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• Duty Manager
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• Guest Relations Manager
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• Guest Experience Manager
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• Operations Manager
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• Club Manager
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• Community Manager
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• Assistant Centre Manager
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• Centre Manager
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What We're Looking For

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• Experience leading teams in a customer-facing environment
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• Outstanding communication and relationship-building skills
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• Passion for delivering exceptional customer service
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• Strong organisational and problem-solving abilities
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• Experience managing operations in a fast-paced environment
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• Commercial awareness and a proactive mindset
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• Ability to remain calm under pressure and lead by example
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• Proficiency with Microsoft Office and business systems
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What's On Offer?

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• Salary up to £40,000
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• Excellent benefits package
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• Prime London Bridge location
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• Monday to Friday working pattern
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• Career progression opportunities
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• A professional and collaborative working environment
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• The opportunity to join a growing and successful business
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• A role where you can genuinely make an impact
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Apply Today

Whether you're currently working in a luxury hotel, private members club, flexible workspace or another premium customer-facing environment, this could be an excellent opportunity to take the next step in your career. If you're passionate about people, service and operations, we'd love to hear from you.