Membership Manager

Member Relations Manager

Leading Financial Services Membership Organisation

£65,000–£70,000 | Permanent

Hybrid Working | London | Immediate Start

Financial services membership experience is essential.

Are you an experienced membership professional with an in-depth understanding of the financial services sector? Do you have the credibility to build trusted relationships with senior industry leaders and deliver an exceptional member experience?

We're recruiting on behalf of a leading membership organisation representing the financial services sector. This is an outstanding opportunity for an experienced relationship manager to take ownership of a portfolio of strategic member organisations, helping to strengthen engagement, drive retention and ensure members maximise the value of their membership.

The Role

Reporting into the Director of Member Relations, you'll play a key role in developing long-term partnerships with senior stakeholders across the financial services industry.

Key responsibilities include:

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• Managing a portfolio of strategically important member organisations.
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• Building trusted relationships with senior executives and key decision-makers.
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• Championing the member voice by gathering insight and influencing organisational priorities.
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• Identifying opportunities to broaden engagement across the organisation's products, services and activities.
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• Leading initiatives that enhance member satisfaction, retention and growth.
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• Preparing high-quality briefings for senior leadership.
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• Working collaboratively with colleagues across policy, commercial and operational teams.
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• Representing the organisation at member meetings, events and industry forums.
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About You

To be successful, you'll bring:

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• Essential experience working within the UK financial services sector, either for a financial services membership organisation, trade association, banking body, insurer, lender, payments organisation or similar.
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• A strong understanding of the financial services landscape and the challenges facing the industry.
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• Proven success managing and influencing senior stakeholders.
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• Outstanding relationship management and communication skills.
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• Experience developing strategic partnerships and increasing member engagement.
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• The confidence to work across multiple teams and influence without direct authority.
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• A proactive, commercially aware approach with excellent organisational skills.
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What's on Offer

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• £65,000-£70,000
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• Permanent opportunity
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• Hybrid working
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• Excellent benefits package
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• Opportunity to work with senior leaders from across the UK's financial services industry.
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• A high-profile, strategic role within a respected membership organisation.
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To apply, please submit your CV as soon as possible. Applications will be reviewed on a rolling basis, and early applications are encouraged.

Membership Bespoke is acting as a recruitment business for this vacancy.

Membership Bespoke is the UK's leading recruitment specialist dedicated to the membership organisation, association, trade body, union, regulatory body and professional body sectors.

We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Due to the volume of applications we receive, if you have not heard from us within five working days, unfortunately your application has not been successful on this occasion.