Marketing Coordinator

Russell Publishing has an exciting new role for a Lead Generation Coordinator to join and coordinate the delivery of Lead Generation activities ensuring excellent customer experience across all brands.

The ideal applicant will have 1 year of experience working in lead generation management or customer success or account management, ideally in digital media, publishing, or a related B2B environment.

Key Responsibilities:

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• Liaise with clients to support and optimise the delivery of Lead Generation Solution
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• Undertake required administration and maintain accurate records on all relevant systems
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• Work with various internal stakeholders to ensure campaigns are maximised and fulfilled on schedule
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• Work with external vendor/partners to ensure successful delivery of each campaign type
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• Ensure processes, communications and reports are fulfilled to a quality standard
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• Follow up with clients for post campaign feedback and future campaign bookings
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• Support the timely delivery of each campaign
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• Ensure GDPR compliance
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Key Skills/ Requirements:

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• 1 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
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• Strong customer service and relationship building.
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• Solution-driven with sound commercial awareness.
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• Excellent communication and stakeholder management skills.
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• Self-motivated, proactive, and able to manage multiple projects simultaneously.
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• Experience working across multiple brands or industry sectors.
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• Familiarity with CRM platforms and digital marketing platforms.
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• Strong Excel skills including the ability to produce reports.
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Company Benefits:

We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development.

Other benefits also include:

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• Hybrid working (2 days in the office)
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• Pension contribution
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• Free car parking
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• Benefits platform with discounts, wellness and engagement tools
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• Christmas closure
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• Company events
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Application:

Due to the nature of our location, applicants will require their own vehicle to travel to work.

If you would like to apply, please send a covering letter, CV and salary expectations to Nicola Gilmore.

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