Spa Manager

Spa Manager

Salary: £44,000 + Performance Bonus

Location: South West London

Full Time | Flexible Working Week Required

The Opportunity

Our client is seeking an ambitious and commercially minded Spa Manager to lead the operations of a prestigious spa and health club facility. This is a senior management role with responsibility for both the spa business and the wider health club operation, including fitness, wellness and leisure services.

You will oversee a large multi-faceted operation featuring:

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• Luxury spa facilities and treatment services
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• Extensive gym and fitness facilities
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• Group exercise studios
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• Swimming pool, sauna and steam rooms
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• A team of approximately 15-20 employees
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This role requires a hands-on leader who can drive revenue growth, maximise operational performance and inspire a high-performing team while maintaining exceptional standards of customer service.

Key Responsibilities

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• Manage the day-to-day operation of the spa and health club.
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• Lead, motivate and develop the team
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• Drive commercial performance, profitability and budget achievement.
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• Monitor operational and financial KPIs and identify opportunities for growth.
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• Ensure excellent customer service and member satisfaction across all areas of the business.
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• Maintain high standards of health, safety and compliance.
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• Develop strong relationships with suppliers, partners and third-party providers.
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• Support strategic business initiatives and continuous improvement projects.
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About You

We are looking for an organised, commercially focused manager who can balance operational excellence with business growth.

You will ideally have:

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• Previous experience managing a large luxury spa or premium health club.
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• Strong people management experience, including leading sizeable teams.
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• Proven experience managing budgets and delivering commercial results.
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• A customer-first mindset and passion for service excellence.
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What's On Offer?

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• Basic salary of £44,000
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• Performance-related bonus of up to 15% of salary
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• Opportunity to lead a flagship leisure and wellness operation
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• Career progression within a growing organisation
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If you're a driven manager with strong commercial awareness and a passion for creating exceptional wellness experiences, we'd love to hear from you.

Apply today for a confidential discussion.