Purchase Order Processor

Location: Surrey

Salary: £25,000 – £28,000 + Benefits

Set-up: On-site (Monday – Friday)

An exciting opportunity has arisen to join a globally recognised, market-leading business operating within the speciality ingredients and distribution sector.

This company partners with some of the world’s most well-known brands and manufacturers, supplying innovative products and solutions across multiple industries. Due to continued growth, they are looking for a driven and customer-focused individual to join their commercial operations team.

The Role

You will play a key role in ensuring customers receive a seamless service from order placement through to delivery. Acting as a central point of contact, you will work closely with customers, suppliers, sales teams, and internal departments to keep operations running smoothly and efficiently.

Key Responsibilities

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• Responsible for placing supplier purchase order on ERP systems
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• Placing purchase orders based on customer/supplier requirements, stock holding and product stock levels
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• Dealing with queries relating to these orders such as price queries and delivery delays
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• Maintaining stock levels in accordance with with stock policies
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• Developing and maintaining good relationships with suppliers and colleagues
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• Developing good communication skills via email and phone with internal and external suppliers/colleagues
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• Working with third-party warehouses and hauliers to resolve any purchase order queries such as damages and delays.
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• Resolving any purchase related complaints and recording these so that we can look for areas of improvement.
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What They’re Looking For

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• Strong communication skills, both written and verbal
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• Highly organised with strong attention to detail
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• Comfortable working with numbers, pricing, and product quantities
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• Proficient in Microsoft Office, particularly Excel and Word
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• Positive, proactive attitude with the ability to work in a fast-paced environment
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• Previous experience within customer service, administration, sales support, or order processing would be advantageous
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