SAP Specialist

Job Summary

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We are seeking a Senior SAP SuccessFactors RBP Consultant (L3 AMS) to

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provide advanced production support and act as the final escalation point for

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complex security and access issues. The role focuses on root cause analysis,

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access governance, continuous improvement, and system stability across SAP

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SuccessFactors modules in a global AMS environment.

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Key Responsibilities

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 Act as L3 escalation point for complex SAP SuccessFactors RBP issues.

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 Perform deep-dive root cause analysis for recurring access, data visibility,

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and workflow defects.

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 Design, optimize, and govern permission roles, target populations, and

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MDF permissions.

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 Lead resolution of cross-module security issues involving EC,

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Compensation, Onboarding, Performance & Goals etc.

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 Support global security models including legal entities, countries, and matrix

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reporting structures.

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 Assess and mitigate security risks arising from organizational or data model

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changes.

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 Drive access governance, periodic user access reviews, and audit

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remediation (SOX/GDPR).

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 Support quarterly release impact analysis, regression testing, and defect

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fixes.

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 Collaborate with integration teams to resolve RBP-related issues impacting

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CPI, APIs, and reports.

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 Provide technical guidance and mentoring to L1/L2 support teams.

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 Own and maintain RBP design documents, security matrices, SOPs, and

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KB articles.

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 Support minor enhancements and change requests within AMS scope.

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Required Skills & Experience

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 6+ years of hands-on experience in SAP SuccessFactors RBP, with strong

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AMS exposure.

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 Expert knowledge of RBP framework, target populations, permission

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roles, and MDF security.

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 Strong experience in Employee Central security, foundation objects, and

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effective dating.

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 Proven ability to troubleshoot complex, multi-layered access issues.

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 Experience working in global AMS models with SLA/KPI ownership.

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 Strong understanding of release management and production support

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processes.

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 Familiarity with ticketing tools (ServiceNow, Jira).

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 Ability to communicate effectively with HR, IT, auditors, and business.

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Other requirements:

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 SAP SuccessFactors certification (EC / Security).

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 Knowledge of cross modules like Onboarding, PMGM, Compensation for RBP

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related changes

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 Exposure to IAS / IPS, SSO, and identity provisioning.

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 Experience with GRC, audit, and compliance-driven security frameworks.

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 Prior involvement in hyper care or post-go-live stabilization phases.

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Soft Skills

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 Strong ownership and accountability

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 Excellent analytical and problem-solving skills

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 Ability to lead under pressure in production environments

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Qualifications

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Bachelor’s or master's in computer science, Information Systems, or related

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discipline.

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Must have a valid certification with SuccessFactors EC module.