Customer Service Administrator

My specialist, market leading client, based in Woolston, Warrington, are currently looking to recruit a Customer Service Administrator on a temporary basis, initially for 2-3 months, with the potential for the role to be extended through to Christmas and possibly lead to a permanent position for the successful candidate.

Salary - £26,325 (£13.50 per hour)Working Hours – Monday to Friday, 8:30am to 5:00pm with a 1-hour lunch break (37.5 hours per week)

The successful Customer Service Administrator will have previous administration and customer service experience, as you will be responsible for handling customer enquiries, processing orders and supporting the wider office team with day-to-day administration duties.

Responsibilities:

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• Answering incoming telephone calls and dealing with customer enquiries in a professional and efficient manner.
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• Processing customer sample requests using the company CRM system.
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• Checking stock availability using the company's product database.
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• Monitoring and updating customers on delivery schedules.
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• Processing customer orders accurately and efficiently.
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• Updating internal systems and maintaining accurate customer records.
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• General office administration duties.
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Specification:

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• Previous experience within a customer service, administration or sales support role.
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• Excellent verbal and written communication skills.
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• Strong IT skills with experience using Microsoft Office packages.
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• Experienced using CRM systems
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• Strong attention to detail and organisational skills.
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• Ability to prioritise workload and work effectively within a busy office environment.
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If you are immediately available and looking for a new opportunity with the potential to become permanent, please do not hesitate to apply. My client would like to start the successful candidate.