Senior Optical Assistant
Job Description
Full-Time Opportunity
\nLunaria Recruitment is delighted to be recruiting for an experienced Senior Optical Assistant to join a friendly, well-established independent optical practice in Bracknell.
\nThis is an excellent opportunity for someone who is passionate about delivering outstanding customer care and looking to further their career within a supportive, professional environment where quality of service is always the priority.
The Role\nAs a Senior Optical Assistant, you will play a key role in creating an exceptional patient experience from the moment customers enter the practice.
\nYour responsibilities will include:
\n- \n
- Welcoming patients and providing outstanding customer service \n
- Carrying out pre-screening and eye health checks \n
- Ensuring a smooth and professional handover to the Optometrist \n
- Dispensing spectacles and advising on lens options \n
- Helping patients choose frames that suit their lifestyle and style preferences \n
- Managing collections, adjustments, repairs, and aftercare appointments \n
- Fitting and adjusting spectacles to ensure comfort and accuracy \n
- Supporting contact lens teaches and ongoing care \n
- Completing administrative duties accurately and efficiently \n
- Maintaining the high standards expected within a respected independent practice \n
- Supporting the day-to-day running of the practice and assisting junior team members where required \n
This practice offers an excellent package designed to reward and support its team:
\n- \n
- Competitive salary depending on experience \n
- Monthly bonus scheme of up to £450 \n
- Generous holiday allowance of up to 36 days \n
- Friendly and supportive working environment \n
- Excellent opportunities for career development and progression \n
- Sociable working hours promoting a healthy work-life balance \n
- The chance to work within a highly regarded independent optical practice that truly values customer care \n
To be considered for this role, you will need:
\n- \n
- Previous experience working in an optical practice \n
- Experience in dispensing and pre-screening \n
- Excellent communication and customer service skills \n
- A professional, positive, and approachable manner \n
- Strong attention to detail and organisational skills \n
- A genuine passion for helping people and delivering exceptional service \n
- The confidence to support colleagues and take on additional responsibility within the team \n
If you’re looking for a fresh opportunity within a practice where patient care is at the heart of everything they do, we would love to hear from you.
\nApply today or contact Lunaria Recruitment for more information.
