HDR Paralegal

Rewards & Benefits on Offer; * Monday to Friday working hours promoting a healthy work/life balance * Competitive starting salary * Performance Based Bonus Scheme * Hybrid working (office & home working) if eligible * 23 days holiday, plus Bank Holidays per annum increasing to 26 days. Additional holiday for 5 years’ service * Holiday purchase scheme. (You can buy up to 1 week’s annual leave) * Attendance bonus * Death in service following 1 years’ service * Auto-enrolment company pension * Employee assistance programme 24-hour helpline * Travel to work schemes; bike to work scheme, public transport pass scheme * Annual flu jab and eyecare scheme The Company you will be working with; MTrec Commercial are proudly representing our prestigious legal client on their search for a Paralegal to join their Housing Disrepair Department on a full time and permanent basis and the ideal candidate with be a law graduate. The Role you will be doing; * Checking and reviewing initial claim information * Taking initial information from clients over telephone * Sending files for triage and reviewing triage reports * Identifying and processing files to be rejected * Dealing with routine post, emails and telephone calls * Liaising with surveyors and any other experts * Dealing promptly with telephone enquiries from clients, introducers and others * Assisting other team members as necessary, including various elements of file handling under supervision as and when required * To carry out such other duties as might reasonably be requested by the Partners * Working Monday – Friday 9am – 5pm with 1 hour lunch. About You; * Graduate of Law * Excellent verbal and written communication skills * Strong organisational skills and be adept at dealing with electronic case management and filing systems * Excellent time management skills and will be comfortable working under time constraints, with the ability to work accurately and to meet deadlines * Excellent research skills, interpersonal skills and be mindful of the need for high levels of discretion when dealing with confidential matters * Good attention to detail and a strong ability to prioritise work * An understanding of the importance of client care and maintaining good client relations * An ability to work well within a team