Import Specialist

Air & Sea Freight Operations Coordinator

Benefits:

Salary: £30,000–£40,000, dependent on experience.

Work Schedule: Monday to Friday, 9:00 AM – 5:30 PM.

Additional Perks:

Annual salary review and bonus.

25 days annual leave plus bank holidays.

Pension plan.

Responsibilities:

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• Oversee air and sea freight shipments from origin to destination, ensuring efficient and timely delivery.
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• Secure competitive agreements with carriers and service providers while balancing cost and service expectations.
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• Prepare and review bills of lading, customs declarations, and transport contracts in compliance with regulations.
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• Monitor shipment progress, inform clients proactively, and resolve delays or issues promptly.
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• Collaborate with customs brokers to ensure compliance with all import/export regulations and documentation requirements.
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• Serve as a key contact for clients, addressing inquiries, offering solutions, and ensuring satisfaction with services.
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• Recommend and implement measures to improve efficiency, reduce costs, and optimise freight operations.
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Requirements:

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• Minimum 1 year in air or ocean imports.
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• Strong understanding of end-to-end import processes, including customs procedures and documentation.
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• Effective verbal and written communication with proven ability to build and sustain client relationships.
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• In-depth knowledge of Incoterms and their application in import operations.
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• Customer Focus and Time Management: Ability to deliver excellent service and consistently meet deadlines.
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