Account Director (Facilities Services)

Account Director - London - Facilities Management & Workplace Services

Lead one of London's Flagship Corporate Real Estate Locations. Shape strategy. Drive growth. Build exceptional teams.

We're working with a leading Facilities Management and Workplace Services provider to appoint an Account Director for a prestigious ultra modern, high end corporate office location in the heart of the city.

This is a high-profile leadership role with full accountability for operational performance, client relationships, commercial delivery and future growth across a complex, multi-service FM account.

You'll lead an experienced management team, act as the executive sponsor for the client, and play a key role in developing the wider business.

The Role

As Account Director, you'll be responsible for:

\n
• Leading the strategic and operational delivery of a major London-based account.
\n
• Owning the client relationship at executive level and becoming a trusted strategic partner.
\n
• Delivering outstanding customer experience, operational excellence and contractual compliance.
\n
• Full P&L accountability, including revenue, margin and cost management.
\n
• Leading, developing and inspiring a high-performing multi-disciplinary team.
\n
• Driving innovation, continuous improvement and sustainability initiatives.
\n
• Identifying opportunities for account growth, additional services and long-term value creation.
\n
• Ensuring the highest standards of health & safety, governance and risk management.
\n

About You

We're looking for a commercially astute leader who can operate confidently at board level and build long-term client partnerships.

You'll ideally have:

\n
• Senior leadership experience within Facilities Management, Workplace Services or Integrated FM.
\n
• A proven track record managing large, complex contracts or workplace estate.
\n
• Strong commercial acumen with P&L responsibility.
\n
• Experience leading hard FM, soft FM or integrated service delivery.
\n
• Exceptional stakeholder management and communication skills.
\n
• A collaborative leadership style with a passion for developing people.
\n
• The ability to influence senior clients and drive strategic outcomes.
\n

To discuss the opportunity in complete confidence, apply via LinkedIn or contact Mark Fearnley at Canopy Search for a confidential conversation.