Senior Product Manager
Job Description
A well-established ecommerce retailer is hiring a Senior Product Owner to own a key product vertical end to end and help raise the bar for Product Ownership across the wider Digital Product team.
\nThis is a dual-mandate role. You'll take full ownership of the Browse vertical, from customer problem through to measurable commercial outcome, while acting as a hands-on coach and role model for less experienced Product Owners as the business builds out its capability. It's central to a broader shift already underway, moving the organisation from project-based, waterfall delivery towards a genuine Product Operating Model.
\nRole: Senior Product Owner
\nSalary: £80,000
\nLocation: Hereford, 2/3 days per week in office
\nWhat you'll be doing:
\n- \n
- Own the vision, roadmap and outcomes for the Browse vertical, tightly connected to wider digital product strategy and commercial goals \n
- Make senior-level trade-off calls across a growing roadmap, balancing tactical fixes against strategic bets \n
- Use discovery, A/B testing and qualitative and quantitative data to validate hypotheses and reduce delivery risk \n
- Define what success looks like and track the commercial metrics that connect vertical performance to the wider North Star \n
- Run backlog refinement, articulate requirements clearly, and keep the team focused against scope creep and competing demands \n
- Define and embed lightweight, fit-for-purpose ceremonies, artefacts and standards in a business still maturing its agile practice \n
- Coach and mentor junior and mid-level Product Owners across discovery, backlog management, stakeholder engagement and storytelling \n
- Help establish and sustain a Product Owner community of practice, with shared tools, templates and playbooks \n
- Act as a visible champion for the move to a Product Operating Model, bringing sceptical stakeholders along with you \n
- Partner with UX/UI, engineering, ADLs, business analysts, data analysts and senior stakeholders to deliver against key OKRs \n
- Manage and grow relationships with third-party partners (e.g. Search & Discovery, PxM) \n
What you'll need:
\n- \n
- Proven experience as a Product Owner or Product Manager, ideally within a digital retail or ecommerce environment \n
- Confident interpreting user behaviour and commercial performance data to make decisions at pace \n
- Strong communicator with experience preparing and leading workshops, and influencing senior stakeholders \n
- Skilled at managing conflict or resistance to keep focus on high-value outcomes \n
- Track record of establishing strong working partnerships across a business and using them to drive change \n
- People management or hands-on mentoring experience, developing others to reach their potential \n
- Resilient, organised and proactive with a genuine 'can-do' approach \n
Nice to have:
\n- \n
- Experience leading or supporting a cross-functional product team \n
- A clear test-and-learn mentality with a desire to constantly improve \n
- Exposure to strategy work such as vision definition or objective setting \n
- Experience preparing, executing or analysing user research \n
- Experience working within Agile frameworks and ceremonies \n
This role would suit a senior Product Owner who wants both real ownership of a commercially significant vertical and the chance to shape how Product Ownership matures across a growing team.
