Bereavement Services Administrator

Bereavement Services Assistant

Reading

£14.59 ph PAYE

RG1 2LU

Ongoing contract

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• To ensure burial, cremation and memorial applications are compliant with burial and cremation laws and where discrepancies arise, these are dealt with appropriately and sensitively.
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• To prepare all paperwork required for cremations and burials as required, with due regard for accuracy and attention to detail.
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• Responsible for the administration and processing of paperwork regarding the Book of Remembrance, general queries, sales and recording of memorials.
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• To ensure all application for licences from memorial masons are compliant with national standards and Reading Borough Council’s memorial’s policy.
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• To take bookings for services, memorials and strewings using the service booking system.
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• To provide excellent customer service to all clients and stakeholders
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• To be responsible for financial transactions and account for the collection of fees, cash handling, debit and credit processes and banking arrangements in line with corporate and audit procedures.
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• To provide a research service to the general public who are seeking specific information / records about graves, burial dates and other associated historical details.
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To find out more information please contact Abbie at

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.