Business Support Officer / Administrator - Local Authority

Business Support Officer

\n
• Salary: £13.45 per hour
\n
• Location: Sheffield
\n
• Job Type: Temporary, Full-time
\n

Join our dedicated Sheffield DoLS Team as a Business Support Officer. This role is crucial in supporting the Deprivation of Liberty Safeguards (DoLS), a legal framework designed to protect vulnerable individuals in hospital or care home settings by ensuring that any restrictions on their freedom are lawful, necessary, and in their best interests.

Day-to-day of the role:

\n
• Process DoLS Form 1 applications and all associated documentation.
\n
• Record and process DoLS applications and related forms on the Liquidlogic Adults System (LAS).
\n
• Handle hospital DoLS applications and withdrawal requests.
\n
• Submit enquiries to the Office of the Public Guardian (OPG).
\n
• Upload and maintain electronic documents, reports, and case records.
\n
• Update and maintain relevant spreadsheets and tracking systems.
\n
• Respond to enquiries and chaser requests from care homes.
\n
• Arrange and book interpreters as required.
\n
• Coordinate room bookings and handle telephone enquiries.
\n
• Provide administrative support and respond to requests from supervisory bodies and partner organisations.
\n
• Process notifications of death and update records accordingly.
\n
• Complete pending renewal tray checks and monitor outstanding actions.
\n
• Collate documentation for Social Workers and other professionals.
\n
• Prepare and provide legal documentation to the legal department when requested.
\n
• Supply documentation to Best Interests Assessors (BIAs) as required.
\n
• Process DoLS authorisations and renewals, including both high and low priority renewals.
\n
• Support the administration of Mental Health Act (MHA) assessments and weekly allocation processes.
\n
• Liaise with advocates and Independent Mental Capacity Advocates (IMCAs), responding to enquiries and providing administrative support.
\n

Required Skills & Qualifications:

\n
• Excellent concentration, accuracy, and attention to detail.
\n
• Ability to manage a varied and demanding workload.
\n
• Experience in handling sensitive and confidential information.
\n
• Proficient in using office software and systems, particularly databases.
\n
• Strong communication and interpersonal skills.
\n
• Previous experience in a similar role is highly desirable.
\n

Benefits:

\n
• Comprehensive training covering all duties and systems as part of the induction process.
\n
• Supportive team environment.
\n
• Opportunity to contribute to a service that protects and supports vulnerable individuals.
\n

To apply for the Business Support Officer position, please submit your CV by clicking Apply Now.