Product Owner

Product Owner - Back of house technology

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Compass Group UK & Ireland

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Office Base - Birmingham/Hybrid

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Compass Group UK & Ireland is the leading food and support services provider, delivering high-quality services across sectors including workplace, education, healthcare, and leisure. As part of our digital transformation, we are evolving our product-led operating model and investing in innovative technology to enhance operational efficiency and user experience across our business.

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We are now looking for a Product Owner to join our Back of House Technology team.

The Role \n

As Product Owner, you will play a critical role in shaping and delivering product solutions within a cross-functional squad. You will own the product backlog, set priorities, and ensure your team is focused on delivering measurable value aligned to business and operational outcomes.

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Working within a product-led, agile environment, you will collaborate closely with Engineering, Architecture, Business Analysis, and key stakeholders to translate strategy into deliverable outcomes and continuously improve product performance.

Key Responsibilities \n

Product Ownership & Roadmap

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• Define and communicate product vision aligned to wider technology and business strategy
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• Maintain a clear, outcome-driven roadmap, adapting based on insight and performance
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• Ensure all work contributes to measurable business and operational goals
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Backlog Management & Prioritisation

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• Own and prioritise the product backlog to maximise value and impact
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• Balance customer needs, operational efficiency, risk, and technical sustainability
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• Ensure a steady pipeline of well-defined, delivery-ready work
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Discovery & Insight

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• Work with stakeholders to understand user needs and operational challenges
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• Lead discovery activities to validate problems and shape effective solutions
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• Translate insights into clear requirements and success measures
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Delivery Leadership (Agile)

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• Provide day-to-day direction to the squad, ensuring clarity of priorities and outcomes
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• Participate in agile ceremonies and drive effective, iterative delivery
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• Work with engineering to ensure realistic, transparent delivery plans
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Stakeholder Management

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• Act as the primary contact for product-related decisions and communication
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• Build strong relationships across business and technology teams
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• Clearly communicate progress, risks, and trade-offs
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Tribe Alignment & Dependencies

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• Collaborate with other Product Owners to manage cross-team dependencies
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• Align squad delivery with wider tribe priorities and roadmap
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• Support planning, governance, and delivery forecasting
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Risk, Controls & Service Health

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• Ensure solutions meet security, data, and operational requirements
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• Balance innovation with reliability and technical sustainability
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• Use live service insights to continuously improve product performance
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What We’re Looking For \n

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• Proven experience as a Product Owner in an agile, product-led environment
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• Strong backlog management and prioritisation skills with a value-driven mindset
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• Experience working with cross-functional technology teams
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• Ability to translate complex requirements into clear, deliverable outcomes
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• Strong stakeholder management and communication skills
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• Data-driven approach to decision making and continuous improvement
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Why Join Us? \n

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• Be part of a large-scale digital transformation within a market-leading organisation
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• Work in a modern, product-led environment with cross-functional teams
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• Opportunity to shape and deliver technology that impacts operations at scale
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• Competitive salary and benefits package
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