Customer Sales Advisor

Customer Sales Advisor - covering location in: Uxbridge/West Drayton (UB7)

Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds.

Key Benefits and Principle terms for Customer Sales Advisor role:

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• Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week)
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• Starting salary: £30,784 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; (First year ote = £34,478 per annum
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• Great bonus scheme;
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• 30 days holiday, which includes Bank Holidays;
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• Contributory pension scheme;
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• Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more.
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• Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging);
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• Training and development programme;
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• Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package.
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Job Role for the Customer Sales Advisor:

This is a great opportunity to work as part of a small, friendly team, promoting high quality self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package.

Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations. Full Training is provided in the role.

Key Functions of the Customer Sales Advisor Role:

Sales/Customer Service

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• Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.
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• Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible.
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• Provide a high level of customer service at all times, ensuring company values are maintained.
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Administration

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• Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing;
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• Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends;
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• Additional administration required when liaising with the removals contractor, including using the removals calendar.
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Banking/Petty Cash

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• Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.
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If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.