HR Operations Advisor

Location: Swindon (Hybrid – 2 days per week onsite: every Wednesday and one additional day) Contract: Initial 3-Month Contract Rate: £375 per day (Umbrella) IR35 Status: Inside IR35 Security Clearance: BPSS required About the Role We are seeking an experienced HR Operations Advisor to join an organisation on an initial three-month contract. This is an excellent opportunity for an HR professional with strong employee relations experience to provide expert operational HR support within a collaborative and fast-paced environment. Working closely with managers and key stakeholders, you will deliver practical HR advice across a broad range of people matters, ensuring compliance with employment legislation, organisational policies and HR best practice. You will play a key role in supporting managers, resolving employee relations issues, contributing to organisational change initiatives and driving continuous improvement across HR services. Key Responsibilities As HR Operations Advisor, you will: * Provide expert HR advice and guidance to managers and employees on HR policies, procedures and employee relations matters. * Manage a varied employee relations caseload, including disciplinary, grievance, absence management, capability and performance cases, ensuring timely and compliant resolution. * Coach and support managers to make effective, consistent and legally compliant people management decisions. * Act as an escalation point for operational HR queries, resolving issues through the appropriate application of policies and procedures. * Build and maintain strong working relationships with managers, employees and key stakeholders across the organisation. * Support organisational change programmes by providing HR guidance throughout implementation. * Assist with recruitment activities, including coordinating job descriptions, supporting hiring managers and maintaining recruitment records. * Maintain accurate employee records and update HR systems in accordance with data protection requirements. * Analyse HR data and trends, producing reports and identifying opportunities for service improvement. * Contribute to HR projects and continuous improvement initiatives to enhance HR processes and service delivery. * Ensure all HR activities are carried out in line with employment legislation, organisational policies and HR best practice. * Escalate complex or high-risk matters where appropriate. About You To be successful in this role, you will have: * Demonstrable experience in an HR Advisory or HR Operations role. * Proven experience managing employee relations cases, including disciplinary, grievance, absence and performance matters. * CIPD Level 5 qualification (or above), or equivalent practical HR experience. * A strong understanding of UK employment law and HR best practice. * Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. * Strong organisational skills with the ability to manage multiple priorities and work independently. * Sound judgement when interpreting and applying HR policies and procedures. * Experience using HR information systems and maintaining accurate employee records. * A customer-focused approach with a commitment to delivering a high-quality HR service. Desirable Experience It would be advantageous if you have: * Experience using Oracle Fusion HR. * Experience supporting organisational change programmes. * Experience analysing HR metrics and producing management information. * Previous experience working within the public sector or a large, complex organisation. * Knowledge of pension administration processes. Working Arrangements * Hybrid working model. * Mandatory onsite attendance in Swindon every Wednesday and one additional day each week (this requirement is fixed). * This role must be undertaken within the United Kingdom