Fundraising Coordinator

Income Generation & Fundraising Officer

Based in Stirling | fully office-based role

Full-Time role | 9:00am to 5:00pm | Monday to Friday

Fixed-Term Contract until end of March 2027

Salary up to £35,000 + benefits (depending on experience)

Search Consultancy are delighted to be working exclusively with a leading Charity business based in Stirling to recruit this new role into their team on a fixed-term basis for 8 months, until the end of March 2027.

The successful candidate will be responsible for providing in-depth support on a number of fundraising projects.

Duties involved in this role will include:

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• Support the promotion and delivery of charity’s fundraising projects
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• Setting up specific fundraising drives using the platform admin system, ensuring accuracy and readiness for launch
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• Manage and fundraising website and admin portal, including updating content
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• Overseeing the day-to-day running of active campaigns, monitoring registrations, participant activity and system performance
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• Act as first point of contact for the project inbox, responding to participant enquiries and resolving issues in a timely manner
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• Liaising with the external web developer to report, track and resolve technical issues, ensuring effective communication and timely fixes
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• Manage invoicing processes including reviewing requests, issuing invoices and supporting payment queries (including Stripe and invoice-based payments)
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• Investigate payment issues, ensuring a high level of customer service is maintained
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• Maintain accurate administrative records relating to challenges, participants and transactions
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• Work collaboratively with the Income Generation and Communications teams to support delivery timelines and participant experience
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• Build and maintain effective working relationships with internal colleagues and external contacts
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• Various other fundraising & administration duties as required
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In order to be considered for this role your skills and experience should include:

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• Previous experience within Charitable organisation & prior experience in the running & management of fundraising activities
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• Solid IT skills including Microsoft Office, with the ability to pick up new systems quickly as you will be fully responsible for systems upkeep on the fundraising side
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• Excellent organisation skills with the ability to prioritise & manage your workload effectively
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• The ability to work on your own initiative and seek out tasks to support with on occasions when your desk isn’t busy
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If this is the role for you, apply now!

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.