General Manager

General Manager – New Hospitality Venue Opening

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Location: Dundee

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Workplace: On-site

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Employment type: Full-time, Permanent

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Package: Competitive base salary, achievable quarterly bonus, profit-sharing opportunity and company car

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About the opportunity

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Spencer Recruitment is partnering with an established and growing hospitality business to appoint a General Manager for the opening of an exciting new venue in Dundee.

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This is an excellent opportunity for an experienced hospitality leader to take ownership of a flagship opening, from the initial pre-opening phase through to launch and long-term commercial success.

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Working closely with the senior leadership team, you will recruit and develop the opening team, establish strong operational standards and create a venue that becomes a recognised destination within the local community.

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The role

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As General Manager, you will take full responsibility for the successful opening and ongoing performance of the venue.

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You will be involved before opening day, helping to build the team, establish the operating culture and ensure the venue is ready to deliver an exceptional customer experience from launch.

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Your responsibilities will include:

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• Leading the pre-opening phase and successful launch of the venue
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• Recruiting, training, coaching and retaining a high-performing team
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• Establishing a positive and engaging culture for employees and customers
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• Delivering consistently high standards of service and operational excellence
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• Taking ownership of the venue’s commercial and financial performance
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• Managing labour planning, stock control, waste and controllable costs
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• Monitoring performance and identifying opportunities to increase sales and profitability
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• Working closely with senior leadership to deliver wider business objectives
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• Building strong relationships within the Dundee community
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• Developing local partnerships, events and initiatives that drive awareness and repeat business
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• Ensuring all operational, licensing, health and safety, and compliance standards are maintained
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About you

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We are looking for an experienced hospitality leader who combines strong commercial awareness with excellent people-management skills.

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You will ideally have:

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• Previous experience as a General Manager within a busy, high-volume hospitality venue
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• A strong customer-first and hospitality-led approach
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• Proven experience recruiting, developing and motivating teams
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• Strong commercial acumen and an understanding of profit, not only sales
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• Experience managing labour, stock, budgets and controllable costs
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• Excellent organisational, communication and decision-making skills
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• The confidence to work independently and take genuine ownership
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• A proactive, positive and solutions-focused approach
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• An understanding of the Dundee market or a strong desire to become part of the local community
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Experience opening a new venue or leading a team through a period of significant change would be highly advantageous.

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What is on offer

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• Competitive base salary
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• Achievable quarterly performance bonus
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• Additional profit-sharing opportunity
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• Company car
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• The opportunity to shape and lead a major new venue opening
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• Significant autonomy and responsibility
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• Long-term career progression within a growing hospitality business
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• Employee discount
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• Free on-site parking
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Apply

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This is an exciting opportunity for an ambitious hospitality leader to build a team, establish a new venue and make a lasting impact in Dundee.

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Apply through LinkedIn with your CV or contact Spencer Recruitment for a confidential discussion.

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General Management

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Hospitality Management

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Venue Management

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Pre-Opening Operations

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Team Leadership

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Bar Management

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Profit and Loss Management

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Commercial Management

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Customer Experience

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Stock and Labour Control

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