Senior Administrative Assistant
Job Description
Senior Office & Operations Administrator (Polish & English Speaking)
\nLocation: Office-based – near Stockley Park, Hayes (West London)
\nHours: Full-time
\nCompany: McRam Environmental
\nWe’re looking for a reliable, highly organised Senior Office & Operations Administrator who is fluent in Polish and English to support the day-to-day running of our operations office.
\nThis is a hands-on role at the centre of the business, covering phones, scheduling, payroll support, and general administration in a fast-paced operational environment. The right person will be calm under pressure, process-driven, and dependable.
\nKey Responsibilities
\nManaging inbound calls and office communications (English & Polish)
\nScheduling jobs and coordinating drivers, trades, and daily operations
\nSupporting payroll processing and basic finance administration
\nHandling confidential admin tasks and maintaining accurate records
\nActing as a senior point of contact in the office
\nSupporting junior staff during busy periods
\nEnsuring consistent office cover and smooth daily operations
\nEscalating issues appropriately to management
\nEssential Requirements
\nFluent Polish and English (spoken and written)
\nProven experience in office administration or operations support
\nComfortable handling payroll and sensitive information
\nStrong organisational and communication skills
\nReliable attendance and availability
\nAbility to work calmly in a phone-heavy, fast-moving environment
\nDesirable
\nExperience in logistics, construction, waste, maintenance, or similar sectors
\nFamiliarity with job booking systems and operational workflows
\nProgression Opportunity
\nFor the right person, there is potential for long-term progression and increased responsibility, including involvement at a senior level within the business. Progression is performance- and reliability-based and developed over time.
\nWhy Join Us
\nThis role suits someone who values structure, responsibility, and being trusted with core operations. You’ll work closely with management in a growing business where professionalism and consistency genuinely matter.
\nHow to Apply
\nPlease send your CV to [email protected]
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