Membership Executive

Membership Executive

£30-£32K | London (Hybrid)

Are you an experienced membership professional looking to develop your career within a respected STEM professional body?

We're recruiting on behalf of a leading membership organisation that plays a vital role in supporting professionals across a highly technical sector. This is an excellent opportunity for someone with previous membership body experience who enjoys delivering outstanding member service, managing membership processes and working closely with volunteers and committees.

You'll join a collaborative and supportive team where you'll play a key role in the member journey, helping to maintain professional standards while ensuring an exceptional experience for members and applicants.

The Role

This varied position combines membership administration, stakeholder engagement and operational coordination. Responsibilities include:

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• Managing membership enquiries by telephone and email, providing an outstanding member experience.
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• Processing membership applications, renewals and professional registrations accurately and efficiently.
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• Coordinating professional review interviews, including scheduling, logistics and supporting interview panels.
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• Providing administrative support to membership and professional standards committees, preparing documentation and communicating outcomes.
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• Working closely with volunteers, committee members and senior stakeholders to ensure the smooth running of membership activities.
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• Maintaining accurate CRM records and processing membership payments.
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• Supporting regulatory and licensing activities, audits and reporting.
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• Identifying opportunities to improve membership processes and customer service.
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• Representing the organisation at member events and promotional activities where required.
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About You

To be successful, you'll ideally have:

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• Previous experience working within a professional membership organisation, trade association or chartered body.
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• Strong membership administration experience.
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• Excellent customer service skills with the confidence to engage with a wide range of stakeholders.
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• Experience using CRM systems to manage member records.
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• Outstanding organisational skills with exceptional attention to detail.
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• The ability to manage multiple priorities in a busy environment.
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• Excellent written and verbal communication skills.
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• A proactive, collaborative approach and a genuine desire to learn and develop.
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Experience supporting committees, volunteer groups, professional registration or assessment/interview processes would be highly advantageous.

Why Apply?

This is a fantastic opportunity to join a highly respected STEM professional body that supports thousands of professionals across the UK and internationally. You'll become part of an organisation with a strong sense of purpose, where you'll gain exposure to a broad range of membership activities while developing your career within the membership sector.

Membership Bespoke is acting as a recruitment business for this permanent vacancy.

Membership Bespoke is the UK's leading membership recruitment specialist. We recruit across membership, engagement, events, education, marketing, communications, policy, governance and business support roles for professional bodies, trade associations, unions, institutes and other membership organisations.

Due to the high volume of applications, if you have not been contacted within 10 working days, unfortunately your application has not been successful on this occasion.

We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.