Area Operations Manager

Area Operations Manager

Location: London

Package: £35,000 - £40,000 + £350 per month car allowance.

Primary Purpose of the Position:

The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. There is also an opportunity to grow within the business, for ambitious candidates in search of career progression.

Reporting:

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• Reporting directly to the ROM (Regional Operations Manager)
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Main Duties of the Position:

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• Respond to all client concerns quickly and professionally
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• Recruitment
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• Provide support to improve performance
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• Managing poor performance effectively and within company policies/procedures
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• Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures
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• Ensure there is a visible presence on-site at all times
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• Audits/Payroll timesheets
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• Health and Safety checks and training
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• Ensure monthly site budgets are met
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• Order consumables and materials for sites via the online system
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Desired Skills and Experience:

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• A positive hands-on approach with the ability to multitask.
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• Organised with a 'can do' attitude
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• Maintain consistency under pressure
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• Excellent attention to detail
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• Ability to travel regularly between multiple client sites across the region. A driving licence and access to a vehicle may be beneficial for this role.
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• Candidates must be able to satisfy client security vetting requirements, which may include residency checks and background screening.
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Other Information:

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• Experience managing operations within a multi-site, customer-focused environment such as facilities management, hospitality, retail, logistics, healthcare, or similar sectors.
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• The role includes a rota covering occasional evenings, weekends, and bank holiday periods, with advance notice provided wherever possible.
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• Proven attention to detail and commitment to excellence in service standards is essential
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• Experience managing budgets and understanding financial performance indicators is desirable.
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Benefits:

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• Work-from-home Fridays (after probation)
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• Centrally located premium office in London with shower and cycling facilities
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• Enhanced maternity, paternity, and shared parental leave.
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• Subsidized gym membership
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• Free fruit, snacks, and drinks in the office
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• Genuine career opportunities with a ‘promote from within’ culture
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• Continuous training and personal development programs
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• Employee of the Quarter awards plus annual Cleanology Awards
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• Regular company-funded social events throughout the year
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• Cake and bubbles for all HQ birthdays
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• Annual weekend away competition for HQ team to Europe
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• Three fully paid sick days
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• 25 days of annual leave
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At Cleanology, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, experiences, and identities. We encourage candidates who may not meet every listed requirement to apply if they believe they could succeed in the role. Reasonable adjustments are available throughout the recruitment process and employment.