Recruiting Solutions Operations Lead

Recruiting Solutions Operations Lead - FTC - 9months

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Our client is a purpose-driven organisation dedicated to connecting students and early-career talent with meaningful employment opportunities. Through innovative technology, strategic partnerships, and data-driven insight, we support employers, universities, and education providers in attracting and engaging emerging talent.

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Their mission goes beyond filling roles — they aim to equip young people with the tools, confidence, and opportunities they need to succeed in the world of work.

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The Opportunity

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They are seeking a Recruitment Operations Lead to oversee operational performance across our recruitment solutions and talent technology platform. This role sits within the leadership structure of the RPO function and plays a key part in ensuring consistent, high-quality delivery for clients and candidates alike.

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You will combine strategic oversight with hands-on operational management, ensuring resources are deployed effectively, processes run smoothly, and service standards remain high.

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Key Responsibilities

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Resource Planning & Operational Efficiency

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• Ensure appropriate allocation of associates and flexible resources across client projects
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• Monitor capacity and adjust deployment to balance utilisation, wellbeing, and service delivery
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• Partner with delivery teams to forecast demand and proactively plan for peak periods
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• Coordinate with HR, Finance, and IT to ensure timely onboarding, contracts, and system access
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• Use resource tracking tools and data insights to inform planning decisions
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Supplier & Budget Management

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• Oversee procurement of third-party attraction and advertising channels
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• Ensure purchasing remains cost-effective and within agreed budgets
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• Maintain accurate purchase order processes and tracking
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Billing & Commercial Accuracy

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• Ensure client invoicing is raised accurately and promptly
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• Reconcile delivery activity against contracted services and third-party spend
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Team Leadership & Development

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• Provide guidance and coaching to operational and client-facing teams
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• Support performance against KPIs and service standards
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• Foster a collaborative, accountable, and high-performing team culture
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Client Experience & Platform Delivery

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• Oversee first-line support for the candidate management platform
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• Ensure issues are resolved quickly and communication is proactive
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• Support successful platform implementations in partnership with technical teams
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• Maintain strong, trusted relationships with clients
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About You

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They are looking for an experienced operations leader with a background in recruitment, RPO, or HR technology environments.

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You will demonstrate:

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• A track record of driving operational performance and process improvement
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• Strong relationship management skills and commercial awareness
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• Confidence in leading teams and developing talent
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• Excellent written and verbal communication skills
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• A proactive, solution-oriented mindset
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• Strong organisational skills and the ability to manage multiple priorities
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• Adaptability and confidence working with systems and data
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Experience within early careers recruitment or campus hiring environments is highly advantageous.

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Role Details

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• 9-month fixed-term contract
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• Full-time (37.5 hours per week, Monday to Friday)
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• Standard probationary period applies
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• Pre-employment screening conducted in line with company policy
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Please click apply now to find out more!