Building Host

Receptionist/Building Manager MAIN JOB PURPOSE Responsible for ensuring a welcoming and productive environment for clients and guests. This role involves front-of-house duties, community engagement, and operational support to ensure the smooth running of the workspace. KEY TASKS-DAY to DAY Front Desk Support: o Greet and assist clients and visitors to the building, creating a warm and professional atmosphere. o Handle client inquiries, resolve issues, and provide general support. o Manage non-technical queries from customers regarding the space. Community Engagement & Events: o Foster a sense of community by building positive rapport with clients and visitors. o Plan and assist with networking events, workshops, and social gatherings. o Source of information for the local area and location-related questions. Operations & Space Management: o Ensure the coworking space is clean, organized, and well-maintained. o Monitor supplies, reorder stock, and liaise with the operational team over technical difficulties that need reporting to vendors. o Assist with room bookings, desk allocations and checking customers in and out of the space. o To aid in the adherence to on-site rules and terms and conditions of the site in person, and report back on any infringements by customers. o Fire marshal in case of emergency for Orbit Spaces customers. Sales & Membership Growth: o Conduct tours for prospective members and explain membership options. o Assist with onboarding new members, ensuring a smooth transition into the space. o Support marketing efforts by promoting services and events within the space and encouraging member participation. o Engage with Members seeking to upgrade or service notice on their membership to encourage customer retention. Key personal skills: 0 Communication 0 Empathy 0 Reliability 0 Multitasking 0 Social skills 0 Organization 0 Technical skills 0 Resistance to stress 0 Visitor management