Key Account Coordinator and Customer Support

Key Account Coordinator & Customer Support Cardiff to £28,000 Join a growing business supporting leading national brands We are recruiting for a Key Account Coordinator & Customer Support professional to join a well-established and expanding organisation in Cardiff. Working as part of a busy client services team, you will support key customer accounts, coordinate day-to-day operations and ensure clients receive an outstanding level of service. This is an excellent opportunity for an organised, customer focused individual looking to build a long term career. Key Responsibilities * Support the day-to-day management of key customer accounts. * Build strong relationships with customers, suppliers and internal teams. * Respond to customer enquiries and resolve issues efficiently. * Coordinate stock levels and ordering requirements. * Produce reports and assist with account performance updates. * Support Account Managers with administration and customer coordination. * Identify opportunities to improve processes and service delivery. About You You will ideally have experience in customer service, account coordination, sales administration or supply chain support. You will also have: * Excellent organisational and communication skills. * A proactive, customer-focused approach. * Good knowledge of Microsoft Excel (Power BI experience is desirable). * Strong attention to detail and the ability to manage multiple priorities. In return * Full-time, permanent position * Friendly and supportive team environment * Career development opportunities * Work with recognised national retail and commercial brands If you are looking for a varied customer support and account coordination role with genuine career prospects, we would love to hear from you