Operations Manager - Real Estate

I am recruiting an Operations Associate to join a growing London based property business, supporting the day to day management of a portfolio of mainly residential and commercial properties.

This is a genuinely varied role with plenty of autonomy. You'll play a key role in keeping operations running smoothly, working across property and facilities management, contractor coordination, tenant liaison, procurement and wider business operations.

What you'll be doing:

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• Coordinating day to day property and facilities management across a mainly residential and commercial property portfolio
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• Managing maintenance, repairs, inspections and planned preventative maintenance programmes
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• Responding to tenant queries and ensuring issues are resolved efficiently
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• Managing contractor and supplier relationships, procurement and service contracts
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• Attending site inspections, monitoring works and following up on outstanding actions
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• Maintaining accurate records, including maintenance schedules, invoices and payment tracking
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• Researching suppliers and presenting recommendations to support business decisions
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• Building and maintaining operational trackers, manuals and supplier databases
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• Producing high-quality reports, presentations and operational documentation
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• Providing occasional support to the international team, including potential international travel
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What we're looking for:

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• Experience in facilities or property management across residential and commercial assets. This role is weighted towards Central London high-end residential
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• Confident managing contractors, quotations, budgets and maintenance programmes
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• Highly organised with the ability to manage multiple priorities simultaneously
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• Proactive, self-sufficient and comfortable working with minimal supervision
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• Strong administrative, written and communication skills with excellent attention to detail
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• Willingness to travel internationally on occasion
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This is an excellent opportunity for someone who enjoys variety, takes ownership and wants to play a visible role in the smooth running of a growing property business. If you're looking for a broad operational role where no two days are the same, contact me on 020 7318 1774 for more information.