Data Insights Manager

About Croydon Drop In

Croydon Drop In (CDI) has been serving children and young people in the London Borough of Croydon since 1978. We are deeply embedded in and trusted by local communities. Each year, we work with over 5,000 children, young people and families, providing life-changing support, advice and guidance.

We are a proud member of Youth Access and operate a Youth Information, Advice and Counselling Service (YIACS), partnering closely with the NHS, Local Authority, Education Providers, the Police and other Voluntary and Community Sectors organisations.

Since 2019, CDI has grown rapidly, with the largest growth being the expansion of our therapeutic services and outreach support. Our income has grown to £1.9m and our focus is now on consolidating our position and ensuring our infrastructure, processes and governance are robust to support our continued growth and long-term sustainability.

What do we offer?

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• Generous Annual Leave entitlement
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• Flexible and remote working options
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• Employee Assistance Programme cover via Healthshield
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• Annual organisation team day out
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• CPD training days
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• Employer Pension Scheme
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• Bike to Work Scheme
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Information about the Job Role

CDI is implementing a new cloud-based case management system, and the Data and Insight Manager will lead its rollout across the organisation. This is a unique opportunity for someone who enjoys combining data, people and storytelling. You will own the CRM, build reporting and dashboards, develop meaningful organisational insight, and build the relationships that help colleagues use data with confidence. Through your work, youll help CDI tell the story of its impact on children, young people and families while supporting better decisions across the organisation. The post holder will also act as Deputy Data Protection Officer.

This post requires an Enhanced DBS check. Full details of the responsibilities and person specification please view the Job Description.

Closing date for applications: 9am Monday 17th August 2026

Interview date: Early September

Croydon Drop In (CDI) are committed to safeguarding and promoting the welfare of infants, children, young people and vulnerable adults. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Diversity, Equality & Inclusion Statement

CDI works towards Equality of Opportunity. To maintain the diversity of our team we welcome applications from all sections of the community particularly individuals from Global Majority Heritage.

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