Jira Architect

Exposure: Strong experience in Atlassian Jira Administration, Jira platform implementation, Jira Server/Data Center installation and maintenance, Project configurations, Workflow modelling, Blueprint/Template creation, Jira REST API automations, and Groovy ScriptRunner customization.

Experience working with international clients, supporting enterprise-scale Jira environments and driving standardisation across multiple Jira instances.

Roles & Responsibilities

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• Strong hands-on experience in Atlassian Jira Administration (Server, Data Center, Cloud)
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• Install, configure, maintain, and support Jira Server/Data Center environments
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• Perform Jira platform setup, implementation, upgrades, maintenance, backup, restore, and health monitoring activities
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• Create and manage Jira Projects, Schemes, Workflows, Screens, Fields, Permissions, Notifications, and project templates/blueprints
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• Design and implement scalable Jira solutions aligned with business and operational requirements
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• Standardise Jira configurations, workflows, schemes, and governance processes across multiple Jira instances
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• Lead Jira harmonisation initiatives to establish common ways of working, shared templates, and consistent reporting structures
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• Conduct current state assessments and identify opportunities for platform simplification and consolidation
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• Define target-state Jira operating models and implementation approaches
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• Customize workflows including post-functions, validators, conditions, and transitions
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• Create JQL queries, advanced filters, dashboards, and custom reports
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• Define and maintain Jira governance standards, naming conventions, configuration guidelines, and best practices
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• Expertise in migrating Jira projects, workflows, configurations, and users across Jira Server, Data Center, and Cloud environments
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• Support Jira platform consolidation and migration activities across multiple business areas
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• Serve as the Jira SME—resolve user queries, prepare documentation, and deliver user training
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• Administer Jira Software, Jira Service Management, Confluence, and associated Atlassian applications
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• Strong hands-on scripting using Groovy and ScriptRunner
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• Develop automation solutions for:
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• Administrative activities
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• Jira audits
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• Data validation
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• Bulk updates
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• Governance checks
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• Reporting support
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• Implement REST API-based integrations and automation
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• Integrate Jira with external systems using Jira REST APIs
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• Create automation using ScriptRunner listeners, services, scheduled jobs, custom scripts, and workflow functions
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• Support data migration, configuration migration, and cross-instance alignment activities
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• Configure and support multiple Scrum and Kanban boards across Agile delivery teams
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• Strong understanding of Agile, SAFe, LeSS, and sprint/PI planning workflows
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• Maintain platform governance, operational standards, and continuous improvement initiatives
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• Strong understanding of Jira data models, workflow design, permission models, security models, and project setup best practices
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• Participate in requirement gathering, solution design, gap analysis, and provide practical implementation recommendations
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