Human Resources Operations Manager

HAIL Partners is working with a European Private Equity firm who are seeking a Vice President, HR Operations to join their London team. The role covers HR governance, employee relations and regulatory compliance including SMCR.

Responsibilities:

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• Develop, implement and maintain HR policies, procedures and governance frameworks in line with current employment legislation and best practice
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• Design and deliver internal governance controls, including audit trails, policy sign-off processes and risk registers
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• Lead and manage complex employee relations casework, including disciplinary, grievance and performance matters
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• Personally manage or closely oversee sensitive workplace investigations
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• Advise and coach line managers and senior stakeholders on employee relations issues
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• Hold governance responsibility for HR-related regulatory obligations, including SMCR
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• Maintain and evidence robust processes for certification, fitness and propriety assessments
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• Ensure HR operations comply with employment legislation, data protection regulations (including GDPR) and internal policies
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• Lead, coach and develop the HR operations team
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• Act as day-to-day point of contact for line managers and employees on HR operational and employee relations matters
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Role Requirements:

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• Proven experience in a similar role, ideally within a comparable sector or organisation
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• Track record of partnering with senior leaders, managers and employees on process improvement, governance and complex employee relations
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• Sound working knowledge of employment law and its practical application
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• Demonstrable experience managing complex, sensitive and high-risk employee relations cases from inception to resolution
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• Excellent written and verbal communication skills, with the ability to influence and advise at all levels
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• Strong analytical and organisational skills, with meticulous attention to detail
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• CIPD qualified
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• Working knowledge of European employment law principles and exposure to multi-jurisdiction working
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The firm offers hybrid working (3/2) and multiple attractive company benefits.