Retail Media Ops Manager
Job Description
Retail Media Operations Manager
\nDo you have experience delivering Retail Media or shopper marketing campaigns within Grocery or FMCG?
\nAre you confident managing multiple campaigns, stakeholders, and operational delivery from brief through to execution?
\nLooking to join a business where you can help build a brand-new Retail Media capability?
\nMacGregor Black is partnering with a leading UK Wholesale & Retail business on the search for a Retail Media Operations Manager. This is a permanent role based in West London, with five days per week on-site.
\nThis is an exciting opportunity to play a key role in the launch of a new Retail Media function. Working closely with Commercial, Marketing, IT, and supplier partners, you'll be responsible for ensuring campaigns are delivered on time, to the highest standard, and provide an exceptional experience for both suppliers and internal stakeholders.
\nKey Responsibilities
\nManage the end-to-end delivery of Retail Media campaigns across retail and wholesale channels
\nCoordinate campaign scheduling, artwork approvals, and content management to ensure successful execution
\nMonitor campaign performance, compliance, and screen utilisation across the Retail Media network
\nWork closely with IT and operational teams to resolve issues and maintain network performance
\nCoordinate installations, asset management, and campaign deployment across multiple locations
\nBuild strong relationships with suppliers, providing campaign updates, reporting, and post-campaign analysis
\nProduce campaign performance reports, dashboards, and operational insights to support continuous improvement
\nIdentify opportunities to improve campaign delivery, operational efficiency, and supplier satisfaction
\nQualifications & Experience
\nExperience within Retail Media, Shopper Marketing, Media Operations, Grocery, or FMCG
\nStrong project management skills with experience coordinating multiple campaigns simultaneously
\nHighly organised with excellent attention to detail and the ability to manage competing priorities
\nComfortable working with campaign reporting, performance data, and operational KPIs
\nStrong stakeholder management skills with the ability to work across multiple business functions
\nExcellent communication and problem-solving skills
\nCommercially aware with a proactive and customer-focused approach
\nSalary & Benefits
\nCompetitive salary of up to £45,000
\nPerformance-related bonus
\nPension scheme
\nPrivate Medical Insurance
\nLife Assurance
\n22 days annual leave, plus the option to purchase additional holiday
\nOn-site parking
\nOpportunity to join a growing Retail Media team with genuine long-term career progression
\nInterested in learning more?
\nApply now or contact Kieron Hall at MacGregor Black to discuss this opportunity in confidence.
