IT Support Technician

IT Support Technician

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• Annual Salary: £30,000 -£35,000
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• Location: Weybridge - parking available
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• Job Type: Full-time, Permanent (35 hours per week, Mon-Sun)
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Day-to-day of the role:

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• Provide first-level support for users, including issues with Windows, Office, and general end-user IT enquiries.
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• Set up and deploy laptops and desktops, ensuring all assets are tracked and stock control is maintained.
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• Perform basic troubleshooting and escalate issues when necessary.
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• Handle simple user/admin tasks in Active Directory.
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• Support HR with the onboarding and offboarding of employees.
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• Provide IT induction for all new starters and help coordinate global software rollouts.
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• Ensure compliance with all company policies and procedures, taking care of your own health and safety and that of others.
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Required Skills & Qualifications:

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• 1-2 years of real-life IT support experience, assisting actual users.
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• Proficiency in Windows and Microsoft Office / 365.
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• General end-user troubleshooting skills.
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• Understanding of Active Directory and Windows Server.
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• Desirable skills include Cisco Webex, Cisco Meraki / Cisco switching, and VMware.
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• Excellent communication skills, adaptable, eager to learn, and thrives in dynamic environments.
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• Ability to remain calm and decisive in high-pressure situations.
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• Takes active responsibility and ownership of tasks, maintaining high standards with a detail-oriented approach.
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• Fantastic team player with a natural ‘can do’ attitude.
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If you are interested in this position, please apply online or for more information please contact me on