Internal Sales Executive

Internal Sales ExecutiveDaventry£29,000 - £31,000 Annual basic plus Commission OTE £10,000 AnnuallyOur client is seeking a dynamic and results-driven Internal Sales Executive to join their team. This role involves engaging with potential and existing clients to promote our products and services, fostering strong relationships, and driving sales growth. The ideal candidate will possess excellent communication skills, a keen analytical mind, and experience in B2B sales.Responsibilities:Develop and maintain relationships with existing clients whilst actively seeking new business opportunities through outbound calls and emails.Understand client needs and provide tailored solutions to meet their requirements.Utilise a CRM to track interactions, manage leads, and update client information accurately.Handle customer enquiries professionally via telephone, email etc, delivering an outstanding customer experienceProcess customer orders, quotations, and sales transactions accurately and efficientlyPrepare and follow up on quotations and open enquiries to maximise conversionProvide technical advice and specialist product knowledge to support customer needsHit daily/weekly/monthly KPIs by proactively contacting new and existing customersIdentify opportunities to cross-sell and up-sell products and promotionsBuild and maintain strong, long-term customer relationshipsWork closely with the surveying and installation teams to ensure smooth order fulfilment and sales efficiencyManage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentationMaintain accurate records and update customer information on internal systemsWork collaboratively within a small, target-driven team to achieve company goalsAttend meetings, training sessions, and regular one-to-ones with your managerCollaborate with the marketing team to develop targeted campaigns that support sales objectives.Follow up on leads promptly and efficiently to maximise conversion rates.Maintain a thorough knowledge of product offerings, industry developments, and competitor activities.Qualifications:Excellent written and verbal communication skills with a confident and professional telephone mannerA strong focus on customer experience and relationship buildingSales-driven mindset with enthusiasm for meeting and exceeding targetsOrganised, proactive, and capable of managing multiple priorities simultaneously.A proactive attitude with a passion for achieving targets and delivering exceptional customer service.TPBN1_UKTJ