Technical Author

Most technical author roles are writing roles. This one is a systems design role where the output happens to be documentation.Salary & package£45,000–£52,000 dependent on experience. Fixed-term maternity cover, with a genuine route to a permanent role. Office-based, Stratford-upon-Avon, WarwickshireAbout NoMudaNoMuda has been building VisualFactory, a manufacturing execution system, for over 25 years. It runs on the shop floors of manufacturers including Volvo, Bombardier and ThyssenKrupp, controlling and recording complex assembly and production processes. The team is around 50 people across the UK and US, with most of the UK team based near Stratford-upon-Avon. Lean principles run through how the company builds and works: “muda” is Japanese for waste.The roleThis hire covers maternity leave, but the plan is for it to become permanent if you build the function well. You'll design and run a documentation workflow where generative AI produces first drafts and you provide the technical understanding and editorial judgement to make them accurate. Get it right, and implementation teams move faster, customers adopt quicker, and support calls go down.Key responsibilitiesYou'll:Build prompts, templates and pipelines that turn changelogs, Jira tickets, specs and recordings into structured first draftsOwn the information architecture and style guide for the whole documentation setProduce and maintain functional documentation, process guides and release notes as the product evolvesWork with development, implementation and customer success to capture knowledge and check technical accuracySet the quality standard for documentation and report against itWhat you'll bringEssential:Solid technical writing experience on enterprise, industrial or otherwise complex softwareHands-on experience using generative AI tools (Claude, ChatGPT, GitHub Copilot or similar) inside a real, production documentation workflow, with output you can talk through at interviewStrong prompting skills: getting well-structured, accurate first drafts from large language modelsSharp editorial judgement: spotting where AI-generated content is wrong, ambiguous or subtly off, and fixing itThe ability to understand a deep technical product and write clearly about it for audiences from shop-floor operators to integration engineersUseful, not essential:Background in MES, ERP or manufacturing softwareDocs-as-code experience: Markdown, Git and platforms such as Docusaurus, GitBook, Confluence or MadCap FlareExperience building AI-assisted documentation pipelines or automationsAPI and integration documentation experienceBenefits & cultureCompany catered lunches every 2 weeksOnsite GymDog Friendly OfficeStunning rural location for walksEV Scheme (salary Sacrifice)Company Sick PayWorking arrangementsLocation: Stratford-upon-Avon, Warwickshire (B95) | Office-based, five days a weekContract: Fixed-term maternity cover, with a genuine route to permanentThis role is deliberately office-based, so you can work directly alongside developers, implementation consultants and customer success day to day.Call to actionWe want to hear from you! Please click to apply.TPBN1_UKTJ