Commercial Lead

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Commercial LeadReporting RelationshipsDirect Manager: Regional Finance DirectorMatrix Manager: Regional Account DirectorRole SummaryThe Commercial Lead will play a frontline role in partnership with the client and key stakeholders to support business, operational and commercial decisions. This role will leverage extensive central government contracting expertise and commercial analysis capabilities to provide sound advice and guidance around pricing, contract terms, and risk mitigation in partnership with account stakeholders. The Lead will utilize commercial acumen to develop and maintain all necessary guidelines and manuals associated with relevant contractual and operational processes. This role will provide strategic leadership to the JLL operational team, ensuring all staff are well trained on contract management and understanding of commercial impact. The Lead will ensure that appropriate processes and controls are in place to maintain the integrity of all contractual arrangements and compliance with client requirements.ResponsibilitiesThe Commercial Lead will be responsible for:Business Partnering and Contract ManagementSupport the Regional Account Director and account team in business, operational, and commercial decision making, risk mitigation and pricing advice in partnership with the client and stakeholdersLead all aspects of central contract governance and management, ensuring full compliance with Master Service Agreement and the frameworksCommunicate clear timelines, ownership, objectives and guidelines for all contractual obligationsSupport ongoing cost saving and value engineering projects, including identification, monitoring and analysisIdentify market trends and changes in pricing models to develop recommendations with a focus on value-creating outcomes for JLL and our clientsPartner with account leaders to execute contract changes, variations, and scope managementCommercial Analysis and PricingConduct detailed commercial analysis to support pricing decisions, bid preparations, and contract negotiationsAnalyze operational data across the client's property portfolio to identify commercial opportunities and risksProvide commercial insights and variance analyses for senior leadershipAssist the development of annual budgets and quarterly forecastsMonitor contract performance against commercial targets and KPIsInvoice Management and Payment CoordinationDevelop and maintain all necessary guidelines associated with invoice processingReview and confirm billable item during each invoice cycleEnsure appropriate controls around billing processesReporting and Business IntelligenceLead management and oversight of all commercial reporting, analyzing operational data across the client's property portfolioProvide monthly, quarterly and ad hoc reporting on commercial performance and contract deliveryGuide the team toward completing budget, operating reviews and forecast activities in an accurate, consistent and timely fashionProcess Management and ComplianceEnsure that appropriate process and systems controls are in place and maintained to guarantee the integrity of all contractual and commercial transactionsEnsure all contractual arrangements are compliant with central government requirements and recognized quality management processesMaintain audit-ready documentation and reporting standardsPeople ManagementProvide effective strategic leadership and direction to account team by encouraging a culture of open and constructive collaboration and teamworkEnsure all staff are well trained on contract management systems and commercial processesCore CompetenciesThe Commercial Lead will demonstrate the following competencies:Essential: Extensive central government contracting experience , including deep knowledge of government procurement frameworks, regulations, and compliance requirementsEssential: Strong commercial analysis skills with proven ability to interpret complex data, identify trends, and provide actionable insightsEssential: Exceptional cross-geographic communication capabilities with demonstrated ability to translate complex contractual requirements, government procurement frameworks, and compliance obligations into clear, actionable operational solutions for English-speaking teams across 12 different European geographies. Must possess the proven ability to adapt communication style to suit diverse audiences-from frontline operational staff to senior stakeholders-and effectively bridge the gap between commercial/contractual language and practical day-to-day operations.Experience in contract management, budgeting, forecasting, reporting and analyticsDeep understanding of commercial drivers, contract P&Ls, the drivers of value and risk, and impact of changes in contract scope, portfolio profile and resource levelsIn-depth operational experience understanding client requirements, industry delivery and contracting modelsClient focus to recognize that driving client satisfaction is our best path to mutual growth and value-addAnticipates and understands emerging needs of the client and trends in the marketStrong communicator with ability to advise and influence senior stakeholders and subject matter experts across a diverse range of topicsAbility to partner with account and sales leaders to engage with clients on contract changes, management of scope increases, variations to resource models, glidepaths etc.Can critically review commercial, contract and operational information to provide constructive and relevant feedback and advice; shares learnings from comparable situationsLeads by example and instills strong client focus into ways of working and process designProven effective strategic leader with demonstrated skills in hiring, coaching and mentoringExperienceGovernment contracting experience (minimum 5 years)University degree or professional qualification in business, commercial management, finance, or relevant field10 years' experience preferably in multinational organizations with regional exposure across EMEAExperience in leading commercial functions in matrix environments including ability to manage through complexity and ambiguityBusiness partnering and commercial management experience in complex, multi-site environmentsDemonstrated track record of successful contract negotiation and managementExperience with commercial analysis, pricing strategies, and performance managementRole SummaryThe Commercial Lead will play a frontline role in partnership with the client and key stakeholders to support business, operational and commercial decisions. This role will leverage extensive central government contracting expertise and commercial analysis capabilities to provide sound advice and guidance around pricing, contract terms, and risk mitigation in partnership with account stakeholders. The Lead will utilize commercial acumen to develop and maintain all necessary guidelines and manuals associated with relevant contractual and operational processes. This role will provide strategic leadership to the JLL operational team, ensuring all staff are well trained on contract management and understanding of commercial impact. The Lead will ensure that appropriate processes and controls are in place to maintain the integrity of all contractual arrangements and compliance with client requirements.ResponsibilitiesThe Commercial Lead will be responsible for:Business Partnering and Contract ManagementSupport the Regional Account Director and account team in business, operational, and commercial decision making, risk mitigation and pricing advice in partnership with the client and stakeholdersLead all aspects of central contract governance and management, ensuring full compliance with Master Service Agreement and the frameworksCommunicate clear timelines, ownership, objectives and guidelines for all contractual obligationsSupport ongoing cost saving and value engineering projects, including identification, monitoring and analysisIdentify market trends and changes in pricing models to develop recommendations with a focus on value-creating outcomes for JLL and our clientsPartner with account leaders to execute contract changes, variations, and scope managementCommercial Analysis and PricingConduct detailed commercial analysis to support pricing decisions, bid preparations, and contract negotiationsAnalyze operational data across the client's property portfolio to identify commercial opportunities and risksProvide commercial insights and variance analyses for senior leadershipAssist the development of annual budgets and quarterly forecastsMonitor contract performance against commercial targets and KPIsInvoice Management and Payment CoordinationDevelop and maintain all necessary guidelines associated with invoice processingReview and confirm billable item during each invoice cycleEnsure appropriate controls around billing processesReporting and Business IntelligenceLead management and oversight of all commercial reporting, analyzing operational data across the client's property portfolioProvide monthly, quarterly and ad hoc reporting on commercial performance and contract deliveryGuide the team toward completing budget, operating reviews and forecast activities in an accurate, consistent and timely fashionProcess Management and ComplianceEnsure that appropriate process and systems controls are in place and maintained to guarantee the integrity of all contractual and commercial transactionsEnsure all contractual arrangements are compliant with central government requirements and recognized quality management processesMaintain audit-ready documentation and reporting standardsPeople ManagementProvide effective strategic leadership and direction to account team by encouraging a culture of open and constructive collaboration and teamworkEnsure all staff are well trained on contract management systems and commercial processesCore CompetenciesThe Commercial Lead will demonstrate the following competencies:Essential: Extensive central government contracting experience , including deep knowledge of government procurement frameworks, regulations, and compliance requirementsEssential: Strong commercial analysis skills with proven ability to interpret complex data, identify trends, and provide actionable insightsEssential: Exceptional cross-geographic communication capabilities with demonstrated ability to translate complex contractual requirements, government procurement frameworks, and compliance obligations into clear, actionable operational solutions for English-speaking teams across 12 different European geographies. Must possess the proven ability to adapt communication style to suit diverse audiences-from frontline operational staff to senior stakeholders-and effectively bridge the gap between commercial/contractual language and practical day-to-day operations.Experience in contract management, budgeting, forecasting, reporting and analyticsDeep understanding of commercial drivers, contract P&Ls, the drivers of value and risk, and impact of changes in contract scope, portfolio profile and resource levelsIn-depth operational experience understanding client requirements, industry delivery and contracting modelsClient focus to recognize that driving client satisfaction is our best path to mutual growth and value-addAnticipates and understands emerging needs of the client and trends in the marketStrong communicator with ability to advise and influence senior stakeholders and subject matter experts across a diverse range of topicsAbility to partner with account and sales leaders to engage with clients on contract changes, management of scope increases, variations to resource models, glidepaths etc.Can critically review commercial, contract and operational information to provide constructive and relevant feedback and advice; shares learnings from comparable situationsLeads by example and instills strong client focus into ways of working and process designProven effective strategic leader with demonstrated skills in hiring, coaching and mentoringExperienceGovernment contracting experience (minimum 5 years)University degree or professional qualification in business, commercial management, finance, or relevant field10 years' experience preferably in multinational organizations with regional exposure across EMEAExperience in leading commercial functions in matrix environments including ability to manage through complexity and ambiguityBusiness partnering and commercial management experience in complex, multi-site environmentsDemonstrated track record of successful contract negotiation and managementExperience with commercial analysis, pricing strategies, and performance managementLocation:Remote -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may ema