Technical Services Engineer

Technical Services Engineer | Permanent | Elton |£29,000-£31,000As our next Technical Services Engineer, you will provide onsite and remote support as part of our Infrastructure team, addressing IT issues across various technology domains, including Office 365, networking, Windows desktop support, and backups.Hours: Mon-Thurs 8am-5pm, Fri 8am-2.30pm Due to the nature of this role you will be working on site 5 days a weekThe Key RequirementsAn understanding of and experience with support and implementation of parts of the following technology areas.VMware; management, and deployment of Virtual Machines.O365Automated Patch management via WSUS and third-party tools.End user support i.e. Windows 10/ Windows 11, VPN, account administration etc.Network technologies i.e. TCP/IP, VPN, DHCP/DNS, Firewall etc.Windows Server technologies (Active Directory, Group Policies, Remote Desktop Services, etc.).Backup technology (Veeam).A methodical troubleshooting approach and strong attention to detail.Qualifications in Microsoft, Cisco, VMware & Veeam certifications (desirable but not required)An ability to work to tight deadlines and manage prioritiesUp to date knowledge of technologiesGood Problem solving and decision-making skillsAbility to work to tight deadlinesThe Benefits and PerksAnnual leave package of 23 days plus 10 bank holidaysFree onsite gym for all employeesMyBenefits Reward Platform with?100s of discounts at restaurants and retailersEmployee Well-being benefits such as the Employee Assistance ProgrammePension scheme where the company contributes up to a max 7%Life cover at 3 timesyour annual salaryOptional partner life coverSubsidised onsite staff restaurantFree parking onsiteSalary sacrifice Electric car schemeSubsidisedonsiteelectric car chargingCycle to work schemeEnhance maternity and paternity leaveLiftshare schemeHealth cash planOptional dental insuranceOptional Private Medical InsuranceOptional critical illness coverSocial clubAbout the companyAt Encirc, we make, fill, and move glass.Part of the Vidrala group, we are a market leader in glass container design, manufacturing, bottling and logistics solutions for the UK, Irish and European food, and beverages industries.With over 2,000 employees, we operate from our three purpose-built sites: Derrylin, Co Fermanagh; Elton, Cheshire, and Bristol. We produce around 3 billion glass bottles and other containers annually and can fill up to 500 million litres of bulk shipped beverages every year. Our collective purpose is to deliver and uphold world-leading sustainable innovation, with great people and a great workplace collaborating on a great future.Joining Encirc means you will be joining a business with a bespoke, 360-approach to the beverage supply chain, spanning filling, warehousing, and logistics. Reducing the road miles and carbon footprint of our customers' products, we are conscious disruptors prioritising sustainability and modern technology. As a forward-thinking and sustainable business, we are committed to achieving zero emissions by 2030.Our ValuesAt Encirc, were proud to be a forward-thinking manufacturer in a world thats increasingly socially and environmentally conscious. Our culture is built around six core values that sit at the heart of everything we do. They guide how we work, how we make decisions, and how we support one anotherhelping us create a workplace where everyone can thrive.These values arent just words on a wall; theyre lived, shared, and championed across the business, shaping our mindset and inspiring us to keep making Encirc great for everyone.Equal OpportunitiesEncirc is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability, or religion.We also want to ensure our recruitment process is accessible to everyone. Thats why we have partnered with Recite Me to offer an accessibility toolbar on our job search page, recruitment application system, and website. The toolbar includes screen reading functionality, multiple reading aids, customisable styling options, and an on-demand live translation feature that boasts over 100 languages including 65 text-to-speech and styling options.To activate the Recite Me toolbar, click on Manage Cookies and turn on the Accessibility Toolbar option.Next stepsClick apply, submitting an up-to-date CV tailored to this job opportunity. You can expect to receive an update on your application within two working days. We will contact you via email, so if you dont hear from us, please check your junk mail. We look forward to hearing from you. #chooseglassPLEASE NOTE: We reserve the right to close this advertisement early if we receive a high volume of suitable applications.Thank you for your interest.TPBN1_UKTJ