Operations Manager (Claims)

Operations Manager - Claims - Remote\n
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\nA high growth specialty insurance organisation is seeking an Insurance Operations Manager to lead strategic operational initiatives within a data driven, globally distributed Claims function. Joining a growing international claims team, you'll act as a key link between claims operations, data and external partners. This is a highly visible role requiring someone who can confidently engage with senior stakeholders, present complex information in an accessible way and build strong relationships both internally and externally.\n
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\n Key Responsibilities\n

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• Support claims data requirements and reporting initiatives
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• Work closely with carrier partners to understand, translate and communicate data requirements
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• Manage and oversee loss fund processes, ensuring appropriate controls, monitoring and governance
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• Analyse claims data to identify trends, opportunities and operational improvements
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• Contribute to strategic claims transformation projects
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• Support the development of enhanced reporting and data presentation capabilities
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• Play a role in exploring and implementing AI-driven claims initiatives
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• Provide insights that support business growth and operational excellence
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Essential Experience\n

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• Proven experience within Claims
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• Strong claims operations and/or claims management background
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• Highly data-driven with the ability to interpret, analyse and communicate insights
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• Experience working with claims-related reporting, analytics or operational data
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• Understanding of loss fund management and claims fund governance
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We're particularly interested in candidates from one of the following backgrounds:\n
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• Claims professionals who have transitioned into a data or analytics-focused role
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• Claims and operations specialists with strong data and reporting expertise
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This is a permanent opportunity paying a competitive salary, fully remote with the expectation of active engagement and occasional global travel.