Customer Service Technician

Overview:

• $14.00 to $16.00 hourly
• 1st Shift
• Opportunity to work across customer experience and technical operations
• High-impact role influencing customer satisfaction and product quality
• Collaborative, performance-driven environment
• Affordable health insurance you can actually use, including $5 copays, $5 prescriptions, and free Telehealth services

• Deliver timely and professional customer support
• Identify and provide feedback on product issues
• Coordinate with cross-functional teams for order fulfillment
• Maintain accurate documentation of interactions and testing
• Promote best practices in customer engagement and product handling

Skills and Experience:

• Customer-facing role in technical or product-based environments
• Mechanical aptitude for assembling, testing, or troubleshooting equipment
• Ability to diagnose and implement effective solutions
• Strong communication skills with customers and stakeholders
• Experience in fitness equipment or similar product-based industries

Benefits:

• Weekly pay
• $5 prescription drugs
• $5 doctor's visit copays
• Free teledoctor service
• Free counseling services
• Life insurance included
• Vision insurance included
• Dental insurance included
• Vacation and holiday pay
• Scholarship Opportunities
• 401(k) retirement plan
• Free legal services
• Our unbeatable employee discount program

Our light industrial and light clerical staffing division is our foundation business and has been the driving force behind our exponential growth rate over the last 20 years. This is our flagship division currently representing 85% of our overall business with 83 full-service branches in 16 states.

We understand that just-in-time (JIT) manufacturing demands JIT staffing. Our clients know they can lean on us to get 20 to 200 Onin teammates with a 2- to 8-hour notice. On the other hand, when skill set and longevity are the priority, we customize our recruiting and screening process to ensure our partnering clients have the employee edge with teammates they can hire directly after the contract term. Our nimble company structure, our status as an employer of choice and our innovative mindset ensure we can develop and execute a staffing program which addresses our customer’s specific needs and provide a variety of long-term and short-term employment opportunities for our teammates.
Sectors like manufacturing, food processing, warehousing, packaging and hospitality, if done right, are highly refined crafts. That is why we are so excited to roll up our sleeves and match the right people with the right opportunities.