Epic HB Analyst
Job Description
Title: EPIC HB Analyst
Schedule: Monday-Friday, standard business hours with onsite support during go-live and command center activities
Must-Haves
- Epic HB (Hospital Billing) Certification
- Experience supporting 2 or more Epic implementations/go lives
- Epic build and configuration experience
- Ability to jump into a project with minimal direction
- Bachelor's Degree
- Willingness to be onsite in Delaware during critical implementation and go-live activities
Plusses
- Epic HB Claims Certification
- Coding knowledge or certifications
- Professional Billing (PB) or MyChart experience
- HIM background
- Call center or reimbursement workflow knowledge
- Former EPIC employee or direct EPIC consultant experience
- Large health system implementation experience
Job Description
Insight Global is seeking an Epic HB Analyst for a large healthcare organization preparing for an Epic go-live in approximately 60 days. This consultant will join a team that is actively working through implementation, testing, and go-live readiness activities and needs an experienced resource who can immediately contribute with minimal ramp-up time.The ideal candidate is a true hands-on Epic Hospital Billing consultant with multiple Epic implementations and go-live experiences. This individual will support Hospital Billing build activities, third-party billing integrations, extract and file management, General Ledger workflows, MRT and PRCT testing, and go-live stabilization efforts. The team is looking for someone who can confidently jump into a fast-paced environment, identify gaps, provide guidance, and help drive the organization through a successful Epic deployment. This role will be heavily involved in testing, command center support, knowledge transfer, and post-go-live optimization efforts. Candidates who have successfully supported large healthcare implementations, understand end-to-end hospital billing workflows, and can serve as a trusted Epic subject matter expert will be highly successful in this opportunity.
Day-to-Day
- Step into an active Epic implementation approximately 60 days ahead of go-live to provide immediate Hospital Billing support
- Serve as a hands-on Epic HB resource helping fill critical gaps for the implementation team
- Build, maintain, and troubleshoot third-party billing extracts, interfaces, and file transmissions
- Collaborate with external vendors and third-party partners supporting workers' compensation, appeals, international billing, and bad debt collection workflows
- Support General Ledger (GL) build, validation, and testing activities
- Participate in MRT (Mock Record Testing) and PRCT (Parallel Record Testing) to ensure end-to-end door-to-bill workflow readiness
- Analyze and resolve Hospital Billing workflow issues identified during testing and go-live preparations
- Work directly with Epic and internal operational teams to ensure billing workflows are configured appropriately and functioning as designed
- Support command center operations during go-live and provide issue resolution for billing-related escalations
- Train and mentor internal team members to ensure long-term ownership of Epic HB workflows
- Assist with post-go-live stabilization efforts and identify optimization opportunities across revenue cycle and billing operations
- Provide guidance and best practices based on prior Epic implementation and go-live experience
