Operational Resilience Specialist

Edenbrook are partnering with a Global Specialty Insurer on a Operational Resilience & TRPM specialist hire.

Responsibilities

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• Lead and support Operational Resilience, Business Continuity, and Third-Party Risk Management activities, ensuring alignment with FCA, PRA, Lloyd's, and internal governance frameworks.
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• Manage incident reporting, root cause analysis, lessons learned, remediation plans, and regulatory reporting, while tracking actions, vulnerabilities, and governance updates.
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• Conduct business impact analyses, identify critical business services, assess operational impacts and tolerances, and maintain resilience documentation, plans, and annual reviews.
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• Oversee third-party and vendor lifecycle management, including onboarding, resilience assessments, contract reviews, SLA/KPI monitoring, inventory management, and remediation activities.
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• Develop, review, and maintain operational resilience policies, procedures, regulatory submissions, and governance documentation, while monitoring regulatory changes and assessing their business impact.
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Knowledge & Skills

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• Proven experience in Operational Resilience, Business Continuity, or Third-Party/Vendor Risk Management within a regulated financial services or insurance environment.
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• Strong knowledge of FCA, PRA, Lloyd's, outsourcing, vendor management, and operational resilience regulatory requirements.
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• Excellent report writing, policy development, and presentation skills, with experience preparing materials for senior management, committees, and boards.
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• Strong stakeholder management skills, with the ability to influence, challenge, and collaborate across all levels while delivering pragmatic, solution-focused outcomes in a complex international environment.
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