Technical Support Engineer

Position: Technical Support EngineerJob ID: 958358Location: HampshireRate/Salary: £35,000 plus overtime taking you to 40 / 45kBenefits: Lots of Benefits with this positionType: Permanent, Full TimeHSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectorsWe have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.The below job description will outline this position of: Technical Support EngineerTypically, this person will focus on providing expert technical support from the office or on site and hands on across the full range of products (full training will be provided). You will combine technical problem-solving with field-based work, including travel across the UK and international. Youll work closely with internal teams, boat builders, and end customers to deliver outstanding service, support installations, and resolve technical challenges.HSB Technicals client is an established and well-regarded business entity. Duties and responsibilities of the Technical Support Engineer:You will: Provide technical support and advice via phone, email, and in on site, in personDevelop and maintain in-depth knowledge of the companys products (past and present)Carry out field-based support including warranty work, sea trials, commissioning, and service visitsRepresent the company professionally when working on-site with customers and partnersAccurately document service work, installations, and commissioning activitiesCollaborate with sales, design, quality, and production teams to provide feedback and drive product improvementsSupport the ongoing development of the technical support functionDeliver training to customers and colleagues where requiredUndertake additional duties as required by the management teamQualifications and requirements for the Technical Support Engineer:Hands-on mechanical experienceStrong mechanical and electrical troubleshooting abilityExcellent problem-solving skills and attention to detailHighly organised with the ability to manage multiple tasksProficient in Microsoft OfficeWillingness to travel at short notice UK and overseasFull UK driving licenceRelevant marine engineering qualifications/certification.This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.TPBN1_UKTJ