Training & Competence Manager

Training & Competence Manager

Leeds | Hybrid (3 days per week)

Up to £65,000 + Car Allowance + Bonus + Excellent Benefits

An exciting opportunity has arisen for an experienced Training & Competence Manager to join a leading financial services organisation. This is a key leadership role, responsible for overseeing the Training & Competence framework, developing a high-performing team, and ensuring adviser competence, regulatory compliance and positive customer outcomes.

The Role

Reporting into the Head of Business Quality, you'll lead a team of T&C Supervisors, driving consistency in supervisory standards, competence assessments and coaching. You'll use management information and data-driven insights to identify emerging risks, improve processes and support continuous development across the business.

Key Responsibilities

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• Lead, coach and develop a team of T&C Supervisors.
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• Oversee the delivery of the Training & Competence framework.
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• Ensure consistency in competence assessments and supervisory decision-making.
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• Use MI and data to identify trends, risks and opportunities for improvement.
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• Drive continuous improvement across T&C processes, technology and governance.
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• Produce meaningful management information to support business decisions.
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• Maintain T&C policies, procedures and supporting documentation.
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• Work closely with Compliance, Risk, Operations and senior stakeholders to deliver strong customer and regulatory outcomes.
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About You

To be successful, you'll have:

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• Level 4 Diploma in Financial Planning (essential).
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• Significant experience within a regulated financial advice environment.
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• Previous Training & Competence experience.
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• Proven experience leading, coaching and developing teams.
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• Strong understanding of FCA Training & Competence requirements and Consumer Duty.
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• Excellent analytical skills with the ability to interpret management information and identify emerging risks.
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• A collaborative leadership style with a passion for developing people and improving standards.
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• Supervisory qualification (J07/H15 or equivalent) is desirable but not essential.
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Package

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• Salary up to £65,000
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• £4,236 annual car allowance
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• Annual nnual bonus
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• Hybrid working (3 days per week in Leeds)
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• Generous pension contribution
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• Private medical options and flexible benefits
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• 27 days annual leave plus bank holidays, with the option to purchase additional leave
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• Life assurance, income protection and critical illness cover
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If you're looking for your next leadership opportunity within Training & Competence and want to make a real impact in a forward-thinking financial services organisation, we'd love to hear from you.