Customer Service Administrator

We have an excellent opportunity for a Customer Service Administrator to join a well-established residential developer on an ongoing contract with a minimum duration of three months.

This is a busy and varied role that would suit someone who is highly organised, customer-focused and able to manage multiple priorities in a fast-paced office environment. Previous experience working for a residential developer or social housing provider would be highly advantageous.

The Role

Working as part of the Customer Care team, you will provide essential administrative support while acting as a key point of contact for homeowners, contractors and internal departments.

Your responsibilities will include:

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• Processing invoices accurately and efficiently
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• Data entry and maintaining customer records
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• Answering incoming telephone calls and responding to customer enquiries
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• Liaising with homeowners to provide updates and resolve queries
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• Chasing contractors to ensure works are completed within agreed timescales
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• Managing emails and general administrative duties
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• Supporting the wider Customer Care team with day-to-day administration
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About You

We are looking for someone who:

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• Has previous administrative and customer service experience
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• Has excellent communication and organisational skills
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• Is confident using Microsoft Office and internal systems
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• Can manage a busy workload while maintaining attention to detail
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• Is professional, approachable and enjoys delivering excellent customer service
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• Ideally has previous experience working for a residential developer, housebuilder or social housing provider
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What's on Offer

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• £125 per day (Inside IR35)
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• Ongoing contract with a minimum commitment of three months
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• Opportunity to work with a respected residential developer
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• Friendly and supportive team environment
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• Immediate start available
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If you have a strong administrative background and enjoy delivering outstanding customer service within the housing sector, please make contact.

Ref : 4450JR