Care Navigator - Poole - £12.90 ph - Full & Part-Time Hours

A busy GP network in Poole is seeking a friendly and organised Care Navigator to join their team. You will be the first point of contact for patients, helping to assess queries, manage online consultations, book appointments, and guide patients to the most appropriate healthcare services.Key Responsibilities:Review patient queries and online consultation requestsEscalate urgent concerns to cliniciansBook appointments and update records accuratelySupport patients via telephone and messagingSignpost patients to suitable healthcare servicesSkills & Experience:Excellent communication and organisational skillsCalm and professional under pressureStrong customer service approachHealthcare or patient-facing experience desirableBenefits:£12.90 per hourFlexible full and part-time hoursImmediate start availableTraining and development opportunitiesIf you are caring, organised, and passionate about supporting patients, we would love to hear from you.Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment AgencyTPBN1_UKTJ