Retail POS Technical Lead

Key Responsibilities

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• Provide technical leadership for the architecture, design, implementation, testing, and delivery of retail POS solutions.
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• Lead the modernisation of Legacy POS platforms into scalable, containerised, microservices-based solutions.
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• Work with business stakeholders, solution architects, vendors, and engineering teams to translate business requirements into robust and future-ready POS solutions.
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• Lead and support NCR Voyix and Emerald POS implementation, modernisation, testing, and support activities.
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• Provide technical expertise across Self-Checkout (SCO) and retail checkout technologies.
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• Oversee integration and management of POS peripherals, including: \n
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  • Barcode scanners
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  • Printers
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  • Scales
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  • Payment terminals/devices
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  • Other in-store hardware
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• Provide expertise in Store Controller operations, device management, hardware abstraction, and POS device integration.
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• Design, develop, and maintain scalable test automation frameworks to improve test coverage, quality, and delivery efficiency.
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• Lead automation initiatives using technologies such as Selenium Grid and Cucumber BDD.
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• Explore and implement AI-driven quality engineering, intelligent test automation, emulators, and robotic validation solutions.
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• Apply POS emulation, device virtualisation, and hardware abstraction layer concepts to support efficient testing and validation.
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• Promote code quality and continuous improvement practices using tools such as SonarQube.
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• Collaborate with platform, infrastructure, security, and operations teams to ensure reliable deployments and operational readiness.
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• Act as the technical escalation point for complex POS and checkout-related issues.
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• Provide technical coaching, mentoring, and guidance to cross-functional engineering and project teams.
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• Drive continuous improvement, innovation, and engineering best practices across POS transformation initiatives.
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Essential Skills & Experience

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• Strong experience with NCR Voyix and/or Emerald POS platforms.
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• Proven experience in retail POS implementation, modernisation, testing, and support.
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• Strong understanding of Self-Checkout (SCO) and retail checkout technologies.
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• Experience working with Store Controllers and POS device management.
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• Hands-on experience integrating retail POS peripherals such as scanners, printers, scales, and payment devices.
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• Strong experience developing and maintaining test automation frameworks.
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• Hands-on experience with Selenium Grid.
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• Strong knowledge of Cucumber BDD/Behaviour-Driven Development.
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• Experience with POS emulation, hardware abstraction layers, device virtualisation, or retail systems testing.
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• Experience with code quality and continuous improvement tools such as SonarQube.
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• Understanding of modern application architectures, including microservices and containerised platforms.
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• Experience providing technical leadership across complex retail technology or POS transformation programmes.
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• Strong stakeholder management and communication skills.
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• Ability to collaborate effectively with business, technical, infrastructure, security, operations, and vendor teams.
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Desirable Skills & Experience

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• Knowledge of PCI-DSS and payment industry standards.
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• Experience with retail fuel/petrol forecourt systems.
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• Experience with performance testing tools such as JMeter or LoadRunner.
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• Experience with AI-driven quality engineering and intelligent test automation.
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• Experience working with cloud, containerisation, or platform engineering technologies.
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• Experience within large-scale supermarket, grocery, convenience, or retail environments.
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Leadership & Collaboration

The successful candidate will be expected to:

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• Provide technical direction and leadership across POS transformation initiatives.
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• Mentor and support engineering and testing teams.
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• Work closely with senior stakeholders and technology leaders.
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• Manage technical risks, dependencies, and escalations.
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• Drive engineering quality, automation, innovation, and continuous improvement.
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• Ensure POS solutions are scalable, reliable, secure, and operationally ready.
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