Personal Lines Team Leader

Personal Lines Team LeaderAre you an experienced Personal Lines leader looking for an opportunity where you can genuinely influence team performance, customer outcomes and business success?We're partnering with a well-established and growing insurance business that is looking to appoint an experienced Personal Lines Team Leader to oversee a large team of Personal Lines professionals across two UK locations.This is an excellent opportunity to joinan organisation where you'll play a pivotal role in driving service excellence, operational performance and employee development, whilst working closely with senior leadership on key strategic initiatives.The role is to work from Sheffield but with some travel to the South Coast, operating on a hybrid basis with two days per week in the office. As the team is spread across both locations, regular travel between offices will be required, with travel expenses covered.You'll be responsible for leading a team of approximately 20 Personal Lines professionals, ensuring exceptional customer outcomes, strong retention performance, regulatory compliance and a highly engaged team culture. You'll also contribute to continuous improvement initiatives, support business transformation projects and build strong relationships with insurer and internal stakeholders.What We're Looking For Significant experience within Personal Lines insurancePrevious people leadership experience as a Team Leader, Manager or Senior SupervisorStrong understanding of Personal Lines products and customer journeysExperience managing operational performance and service deliveryProven ability to coach, develop and motivate teamsStrong knowledge of FCA regulations and Consumer DutyExcellent stakeholder management and communication skillsAbility to balance customer outcomes with commercial objectivesComfortable managing multiple priorities within a fast-paced environmentWillingness to travel between Sheffield andthe south coast as requiredDesirable Experience CII qualifications or actively working towards themExperience within High Net Worth or Private Clients insuranceExperience leading change, transformation or continuous improvement initiativesEstablished insurer market relationshipsStrong mentoring and talent development experienceWhat's On Offer? Salary circa £45,000 , depending on experienceAnnual bonusStandard benefits packageTravel expenses covered when travelling between locationsHybrid working (2 office days per week)Opportunity to lead an established and successful Personal Lines teamExposure to senior leadership and strategic business initiativesAbility to directly influence customer outcomes and business performanceSupportive and collaborative culture within a growing organisationGenuine long-term career development opportunitiesThe Ideal Candidate You'll be a customer-focused people leader who is passionate about developing others and driving high performance. Commercially aware, resilient and proactive, you'll thrive in an environment where customer outcomes, team engagement and continuous improvement are central to success.If you're an experienced Personal Lines leader looking for your next challenge and would like to explore a confidential opportunity, we'd love to hear from you.TPBN1_UKTJ