Team Leader

Job Description:Reports To : Deputy Care Operations Manager Job Type: Full-time Shift Pattern: 4 on 4 off, 10:30am to 23:00pm Pay rate: £13.49 p/h for days; £14.49 p/h for nights and weekendsAnnual Remuneration: Starting from £30,819.60What Youll Be DoingYou will be responsible for leading and developing a team providing safe and dignified transport services, including:Ensuring high-quality patient care during transfers, ensuring safety, comfort,and professionalismTraining and mentoring new and existing team membersMaintaining vehicle standards and ensuring compliance with health & safety regulationsSupervising and coaching the team to deliver exceptional care while maintaining a positive team cultureCollaborating with the Deputy Care Operations Manager and other business leaders to implement best practices and new initiativesManaging rotas and optimising team productivity while balancing patient care and business goalsSupporting business development through building relationships with clients and stakeholdersDeputising for the Deputy Care Operations Manager in their absence, ensuring continuity of serviceRequirementsFull UK Manual Driving License (Required)Enhanced DBS Certificate within the last 3 years (Preferred)Experience in managing and developing teams in a healthcare or transportenvironmentStrong communication skills, with the ability to stay calm under pressure and manage difficult situationsPassionate about patient care, demonstrating empathy and respect in all interactionsMinimum 12 months driving experience in a relevant setting preferredAbility to act as a role model for quality patient care and company valuesWhat We OfferTraining & Development:Full Induction including de-escalation techniques, physical intervention,and First AidAdditional Specialist Training and NVQ DiplomasCareer Progression opportunities and mentorship to develop your leadership skillsBenefits:CompanyPension & Cycle-to-Work SchemeRefer-a-Friend BonusHealth Care Cash Plan after a 6-month probationary periodEligibility for Blue Light CardEmployee Assistance Programme from day oneFull Uniform & Enhanced PPEAdditional Annual Leave after 2 years of serviceWagestream financial wellbeing platformMonthly Care Awards and driver recognition schemesSuggestion Scheme with rewards for implemented ideasPlease Note:Due to the nature of our work, flexibility is essential. Shifts may vary depending on patient needs, and overtime may occasionally be required.Over runs are paid at an additional £8 p/h.Enhanced Pay (£1.20 p/h) for work involving Place of Safety and Bed Watch activitiesAdditional shift enhancements of £1.75 p/h may apply for call-ins or extra shiftsWork Location: In personTPBN1_UKTJ