Social Services Consultant - Help People Live Independently (53022)

IRIS Consultant

Case Manager | Long-Term Care Consultant | Disability Services Coordinator

Milwaukee, WI (Hybrid)
\n Full-Time | 40 Hours/Week | Monday-Friday | 8:00 AM-5:00 PM
\n Travel Required (30-50%)
\n Benefits Eligible

Empower Individuals to Live Independently

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a compassionate, organized, and self-motivated IRIS Consultant to support adults, older adults, and individuals with disabilities through Wisconsin's IRIS (Include, Respect, I Self-Direct) Program.

This position combines elements of case management, care coordination, social work, disability services, long-term care, and community-based support to help participants maintain independence, achieve personal goals, and direct their own services.

As an IRIS Consultant, you will build meaningful relationships with participants, coordinate services, promote self-determination, and ensure health and safety while supporting participants in living the life they choose.

Why Join LSS?

At LSS, you'll have the opportunity to make a lasting impact while helping individuals maintain control over their long-term care services and community involvement. Join a growing organization committed to dignity, inclusion, and person-centered support.

What You'll Do

As an IRIS Consultant, you will:

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• Develop and maintain trusted relationships with IRIS participants
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• Assist participants in creating and updating individualized IRIS Support and Services Plans
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• Conduct monthly participant contacts and required quarterly in-person visits
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• Promote participant choice, self-direction, independence, and community inclusion
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• Monitor participant health, safety, and program outcomes
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• Educate participants about IRIS enrollment requirements, eligibility, and available resources
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• Collaborate with Aging and Disability Resource Centers (ADRCs), healthcare providers, community organizations, and service providers
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• Maintain accurate and timely case documentation within required systems
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• Complete documentation within established compliance standards and timelines
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• Assist with annual Long-Term Care Functional Screens when applicable
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• Work independently while collaborating with an interdisciplinary support team
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Qualifications

Required

One of the following:

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• Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Sociology, Special Education, Nursing, Rehabilitation Services, Healthcare Administration, or a related field and at least one year of supervised experience working with older adults or individuals with disabilities
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OR

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• Four (4) or more years of direct experience providing services to older adults or individuals with disabilities
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OR

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• Current IRIS Consultant in good standing with a Wisconsin DHS-approved exemption
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Preferred Skills & Experience

Experience in any of the following is highly desirable:

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• Case management
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• Care coordination
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• Disability services
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• Long-term care
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• Social work
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• Human services
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• Aging services
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• Community-based services
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• Medicaid waiver programs
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• Behavioral health
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• Independent living services
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• Person-centered planning
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• Healthcare navigation
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• Family support services
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Additional Qualifications

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• Strong communication and relationship-building skills
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• Ability to work independently and manage a flexible schedule
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• Proficiency with smartphones, tablets, and computer systems
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• Commitment to participant rights, dignity, and self-determination
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• Ability to serve diverse populations with cultural awareness and respect
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Bilingual Candidates Encouraged to Apply

Fluency in any of the following languages is highly valued:

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• Spanish
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• Hmong
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• Arabic
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• Russian
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• American Sign Language (ASL)
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• Other languages commonly spoken in Wisconsin communities
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Benefits

LSS offers a comprehensive benefits package including:

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• Medical, Dental, and Vision Insurance
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• Flexible Spending Accounts (Health & Dependent Care)
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• Paid Time Off (PTO)
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• 10 Paid Holidays
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• Mileage Reimbursement
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• 403(b) Retirement Plan
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• Employee Assistance Program (EAP)
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• Annual Wage Increases
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• Calm Premium Wellness App
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• UKG Wallet Early Wage Access
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• Service Awards and Employee Recognition
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• Public Service Loan Forgiveness (PSLF) Eligible Employer
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• PSLF Education and Support Resources
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Requirements

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• Valid driver's license
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• Reliable transportation
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• Ability to travel throughout Milwaukee and surrounding counties
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• Satisfactory driving record consistent with LSS Driver Safety requirements
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• Ability to meet organizational automobile insurance standards
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Join Our Growing IRIS Team

If you're passionate about social services, case management, disability advocacy, long-term care, independent living, healthcare coordination, and helping people achieve their goals, we'd love to hear from you.

Apply today and help individuals live empowered, self-directed lives through Wisconsin's IRIS Program.

Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).