Job Description
Role Summary AgreeYa is a global Systems Integrator and is seeking an experienced ServiceNow Business Systems Analyst (IT Asset Management) to join our growing team. In this role, you will partner with cross-functional stakeholders to support and optimize Software Asset Management (SAM Pro) and Hardware Asset Management (HAM Pro) processes within ServiceNow. You will be responsible for gathering and documenting business requirements, analyzing asset and CMDB data, mapping end-to-end asset lifecycle processes, supporting software compliance and audit initiatives, and contributing to IT Asset Management product roadmap planning by identifying enhancement opportunities and prioritizing business needs.
