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Posted 07 August, 2026

Customer service / Helpdesk Analyst

Mindlance
Irving, TX, US Full Time

Job Description

This role is mainly about talking to customers, understanding their needs, and connecting them with the right team. You'll handle phone calls, confirm customer requests, answer basic questions, and keep accurate records of every interaction. Job Title: Customer service / Helpdesk Analyst Duration: 3+months with potential to extend and/or convert Location: Irving, TX 75038 Location: TEMPE, AZ 85281 Schedule: 3 days a week in office Tue-Thurs in office (Mon and Fri WFH) Note: During training process in first month, will be in office 5 days a week Bilingual Spanish is a plus